Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (68) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 305 reviews)); "good pay and with incentives" ((in 203 reviews)); "great international environment and people" ((in 176 reviews)); "The culture and the people we work with are great" ((in 172 reviews)); "The colleagues are nice and help you integrate quickly." ((in 116 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 208 reviews)); "Work envionment and low salaries" ((in 155 reviews)); "long hours and busy especially at the end of the year" ((in 87 reviews)); "Underpaid with multiple extended working hours" ((in 42 reviews)); "Upper management is terrible and completely disconnected." ((in 40 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express

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DHL Express reviews

3.8

71% would recommend to a friend

(4,094 total reviews)

John Pearson

78% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,094 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

4.0

Nov 3, 2014

good career opportunities and compensation scheme

Account manager

Recommend

CEO approval

Business Outlook

Pros

good compensation benefits, steep learning curve thst enhance your working knowledge, office culture is all about sharing knowledge and experiences. challenging working environment which is good as you will not stay in comfort zone.

Cons

very long hours involved. no work life balance. need to be involved in sales, administration and everything else.

5.0

Nov 2, 2014

Excellent opportunity to learn and be competent.

Business marketing manager

Recommend

CEO approval

Business Outlook

Pros

Best learning & development opportunity Has a strong vision and business strategy Management is dynamic, energetic, passionate, great leaders Competitive pay and market leading fringe benefits

Cons

Excessively process driven that sometimes discourage individual creativity or customization.

3.0

Oct 23, 2014

Climate Change

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The pay is adequate and opportunities for advancement existed.

Cons

Poor communication between Operations and Sales. Promised service levels were constantly missed. There is a dysfunctional relationship with the contracted delivery agents that covered much of the country. Their compensation was inversely related to that of the best interest of the company and they subsequently sabotaged the company on a regular basis.

Viewing 3970 - 3972 of 4,094 Reviews

Jobs at DHL Express

USPS Mail Delivery Driver (Fredesco) - Cassville, MO