Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (68) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 305 reviews)); "good pay and with incentives" ((in 203 reviews)); "great international environment and people" ((in 176 reviews)); "The culture and the people we work with are great" ((in 172 reviews)); "The colleagues are nice and help you integrate quickly." ((in 116 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 208 reviews)); "Work envionment and low salaries" ((in 155 reviews)); "long hours and busy especially at the end of the year" ((in 87 reviews)); "Underpaid with multiple extended working hours" ((in 42 reviews)); "Upper management is terrible and completely disconnected." ((in 40 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express reviews

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3.8

71% would recommend to a friend

(4,094 total reviews)

John Pearson

78% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,094 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

3.0

Sep 22, 2014

overall experience is neutral

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

This is a good place to start working here as a fresh graduate, you work with good colleagues day by day, you can gain multinational experience here

Cons

They do not offer good career development (vertical and horizontal) , salary is average, bonus system is not fair, you have to do a lot of overtime

5.0

Sep 16, 2014

I love my DHL Express

Account executive

Recommend

CEO approval

Business Outlook

Pros

-1st class global network. I email countries all over the world (i.e. South Africa, China, Brazil, etc.) -Great compensation. -Amazing culture. You get what you put in and some people dislike the work-life balance because they do not understand how to utilize our network to handle issues or get things done.

Cons

Selling is the easiest part of the job. There are so many factors that come into play with international shipping that can go wrong and give an easy out for customers. US based customers are so used to FedEx or UPS that if one thing goes wrong they will no longer want to do business with you. -Promotions should be given in reference to performance and not tenure within the company.

3.0

Sep 2, 2014

Supervisors being overworked with little guidance

Field service supervisor

Recommend

CEO approval

Business Outlook

Pros

The starting salary is decent.

Cons

You get very little support from management. The union is very bitter due to a 2008 mass layoff.

Viewing 3976 - 3978 of 4,094 Reviews

Jobs at DHL Express

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