Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (68) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 297 reviews)); "great international environment and people" ((in 174 reviews)); "The culture and the people we work with are great" ((in 171 reviews)); "The colleagues are nice and help you integrate quickly." ((in 112 reviews)); "Good work life balance and able to learn more technical skill from my team leas" ((in 107 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 205 reviews)); "Work envionment and low salaries" ((in 155 reviews)); "long hours and busy especially at the end of the year" ((in 80 reviews)); "Not at all all boss and managers are good" ((in 69 reviews)); "Upper management is terrible and completely disconnected." ((in 42 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express reviews

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3.8

71% would recommend to a friend

(4,094 total reviews)

John Pearson

78% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,094 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

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Reviews by job title

4K reviews

3.0

Jul 9, 2010

Missed the boat !

Operations supervisor

Recommend

CEO approval

Business Outlook

Pros

DHL had a lot to offer in regards to positions, departments, etc.. Depending on your niche in the company and who you worked for it was a great place to be.

Cons

Too much of a buddy system. It was all about who do you know and not what you can do. Many promotions were a result of this system and not due to work ethic and performance. Too many people were in the wrong position and didn't have the ability to perform the job.

3.0

Jun 21, 2010

DHL Express review

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good pay for performance and fast tracks (pre-domestic departure). Nice international opportunities for people who desire work abroad. Strength in other divisions.

Cons

Very poor perception of service quality in the United States. The go-to-market strategies were all wrong and executed by leadership unfamiliar with US competition.

1.0

Jun 9, 2010

How to destroy a fine company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Still a strong brand name on your CV In the past: great learning opportunities and professional challenges In the past: good career development In the past: innovation, ambition, forward-looking Pride: colleagues are still proud and willing to help & support each other, also in difficult times Historically well advanced in terms of process definition and strategic review

Cons

Current senior management: capabilities and style How can anyone let an accountant run a company this size, especially in the service industry? Lack of fairness and respect, especially with regards to employees Lack of clarity and honest communication Favouritsm & nepotism Politics, back-stabbing, bureaucracy Micro management: does a CEO really need to approve the replacement of a broken phone? Lack of innovation and investments in tools, people, ideas and service quality Lack of cross country and cross functional collaboration and alignment Unreasonable demands and expectations without providing bigger picture or long term view Senior management disconnected from real life and real customers Questionable fit with Deutsche Post "german" mentality and understanding of the International Express market

Viewing 4012 - 4014 of 4,094 Reviews

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