Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (68) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 297 reviews)); "great international environment and people" ((in 174 reviews)); "The culture and the people we work with are great" ((in 171 reviews)); "The colleagues are nice and help you integrate quickly." ((in 112 reviews)); "Good work life balance and able to learn more technical skill from my team leas" ((in 107 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 205 reviews)); "Work envionment and low salaries" ((in 155 reviews)); "long hours and busy especially at the end of the year" ((in 80 reviews)); "Not at all all boss and managers are good" ((in 69 reviews)); "Upper management is terrible and completely disconnected." ((in 42 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express reviews

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3.8

71% would recommend to a friend

(4,093 total reviews)

John Pearson

79% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,093 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

4.0

Mar 7, 2010

Good place to be early in your career.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great if you like being a part of a large international organization. Great for career advancement. Competitive salary. People are friendly.

Cons

Information is not communicated to staff in a timely manner. Not sufficient structure, internally and externally. Too much investment on things that may not be the most important.

3.0

Mar 3, 2010

Good place to work for experience, but poor pay and lots of politics

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Great experience, - Some fantastic hardworking people - International exposure excellent - Business acumen appreciated - Able to influence if know right people

Cons

- Poor pay - Internal politics - Favoritism - No emphasis on professional development - Work life balance poor for management

3.0

Feb 12, 2010

now seeing the final nails driven into the coffin of DHL's US domestic misadventure

It professional

Recommend

CEO approval

Business Outlook

Pros

- part of a global enterprise (DP DHL - was "DPWN") with deep pockets - plenty of opportunities to work out what was necessary and present solution proposals (although then getting it done effectively was near impossible) - reasonable pay and benefits

Cons

- it's the part of that global enterprise (DP DHL) that's been the learning experience and victim of the new global management direction towards standardization of processes and IT systems - many silos in the organization with little apparent desire for the whole to succeed across the individual groups' self interests

Viewing 4021 - 4023 of 4,093 Reviews

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