Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (68) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 297 reviews)); "great international environment and people" ((in 174 reviews)); "The culture and the people we work with are great" ((in 171 reviews)); "The colleagues are nice and help you integrate quickly." ((in 112 reviews)); "Good work life balance and able to learn more technical skill from my team leas" ((in 107 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 205 reviews)); "Work envionment and low salaries" ((in 155 reviews)); "long hours and busy especially at the end of the year" ((in 80 reviews)); "Not at all all boss and managers are good" ((in 69 reviews)); "Upper management is terrible and completely disconnected." ((in 42 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express reviews

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3.8

71% would recommend to a friend

(4,093 total reviews)

John Pearson

79% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,093 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

2.0

Feb 9, 2010

Union DHL EXPRESS driver addressing management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Chicagoland, union pay, union benefits, overtime always available, ability to switch locations and shifts on a bid basis, meeting happy customers.

Cons

Mass company layoff in the USA market. Management doesn't recognize excellence in job performance, rewards with more workload. Management fails to address lazy drivers and instead puts more of the workload on the drivers who do the most hustling. Management often doesn't listen to driver recommendations on workload distribution,

2.0

Jan 24, 2010

At this point, its about working for the benefits

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They provide medical, dental and vision for part time employees, we are a union shop which keeps our pay decent even though we have been reduced. Its a job.

Cons

After the layoffs, still kept much of the same inept supervisors/managers at the company. The company is still spending unnecessary money, which is what got us into trouble in the first place.

1.0

Jan 13, 2010

Disappointed with DHL

Station manager

Recommend

CEO approval

Business Outlook

Pros

Pros would be that hard work can move you up. Unfortunately that hard work is long stressful hours. They have good vacation plans for lower-level management.

Cons

I'm very disappointed with DHL and how the built up a market share so fast and then threw the brakes on causing $$Billions and many good, honest people their jobs. It's obvious that DHL could have been a competitor in the US domestic market, but.... for some reason they just kept loosing money. Management pushed change that they didn't even understand.

Viewing 4024 - 4026 of 4,093 Reviews

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