Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (68) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 297 reviews)); "The culture and the people we work with are great" ((in 185 reviews)); "great international environment and people" ((in 171 reviews)); "Great colleagues and a big team to learn" ((in 110 reviews)); "Good work life balance and able to learn more technical skill from my team leas" ((in 105 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 208 reviews)); "Low salary and old technology" ((in 158 reviews)); "long hours and busy especially at the end of the year" ((in 81 reviews)); "Upper management is terrible and completely disconnected." ((in 39 reviews)); "Underpaid with multiple extended working hours" ((in 38 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express

Part of DHL

DHL Express reviews

3.8

71% would recommend to a friend

(4,093 total reviews)

John Pearson

79% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,093 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

2.0

Nov 11, 2011

Disapointing - I would have expected far more professionalism

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Wide options available for career advancement for the right person fit

Cons

Too much time is spent on skimming over details and not being granular enough with the detail of running logistics operations. Far more focus needs to be placed on training, understanding the purpose of the process and how to aid adherence to the process

2.0

Aug 20, 2011

Good company to work for if all you want in life is work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Market leader Well recognised brand Benefits quite ok

Cons

Too demanding No work life balance

4.0

Jul 3, 2011

A company with opportunity

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Ideas can be made at all levels, passed up the chain reasonably quickly and passed through the business case process reasonably quickly

Cons

There is a lot of red tape surrounding larger investments even if the numbers stack up locally and a long term plan is in place.

Viewing 4045 - 4047 of 4,093 Reviews

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