Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (68) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 290 reviews)); "great international environment and people" ((in 177 reviews)); "The culture and the people we work with are great" ((in 172 reviews)); "The colleagues are nice and help you integrate quickly." ((in 115 reviews)); "Good work life balance and able to learn more technical skill from my team leas" ((in 110 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 208 reviews)); "Low salary and old technology" ((in 153 reviews)); "long hours and busy especially at the end of the year" ((in 79 reviews)); "Bad manager" ((in 70 reviews)); "Upper management is terrible and completely disconnected." ((in 41 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express reviews

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3.8

71% would recommend to a friend

(4,093 total reviews)

John Pearson

79% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,093 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

2.0

Jan 7, 2009

If you are looking for growth opportunites, they are not at DHL.

Director

Recommend

CEO approval

Business Outlook

Pros

For the most part, DHL does pay above average.

Cons

Very limited opportunities for women and minorities - you must be a member of the old boys' club to have opportunities. Additionally, anyone below the vice president level is expected to make all the sacrifices so that the executives can keep their good pay, free health benefits and other perks.

1.0

Jan 5, 2009

Good Riddence

National account manager

Recommend

CEO approval

Business Outlook

Pros

There is no good reason to work for DHL anymore in the US

Cons

Commisions are variable as in the company will adjust your targets throughout the year, and somehow it always leaves you out in the cold

3.0

Jan 1, 2009

Take a closer look at your leadership

Finance manager

Recommend

CEO approval

Business Outlook

Pros

Challenging because of all the broken processes and systems. It is very frustrating for the customers to deal with so explaining to them how things works helps them going forward.

Cons

Management that manages and shows favortism because of personal reasons instead of job performance. Senior Management talks down to employees, has actually told them what they do is stupid, not very motivating.

Viewing 4054 - 4056 of 4,093 Reviews

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