Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (68) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (43) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 290 reviews)); "great international environment and people" ((in 177 reviews)); "The culture and the people we work with are great" ((in 172 reviews)); "The colleagues are nice and help you integrate quickly." ((in 115 reviews)); "Good work life balance and able to learn more technical skill from my team leas" ((in 110 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 208 reviews)); "Low salary and old technology" ((in 153 reviews)); "long hours and busy especially at the end of the year" ((in 79 reviews)); "Bad manager" ((in 70 reviews)); "Upper management is terrible and completely disconnected." ((in 41 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express

Part of DHL

DHL Express reviews

3.8

71% would recommend to a friend

(4,093 total reviews)

John Pearson

79% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,093 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

2.0

Dec 27, 2008

Top Management nedd to get to the bottom

Ar specialist

Recommend

CEO approval

Business Outlook

Pros

Global Company - International exposeure and all that comes with a multinational company. Global expertise and access to network to all levels and locations.

Cons

Big name small salaries. The notion that DHL is a multinational and the fact that these companies offer all the big benefits and packages that thus to be envied.

4.0

Dec 24, 2008

great group of people, poorly managed company with no opportunities for growth

Project manager

Recommend

CEO approval

Business Outlook

Pros

great group of people and fairly good benefits. Most managers are good about being flexible with schedules.

Cons

Lack of training and opportunities for advancement. Policies differ too much between different groups. No employee development or career paths

2.0

Dec 24, 2008

"Run it (into the ground) like you own it!

Regional safety manager

Recommend

CEO approval

Business Outlook

Pros

pay and benefits, travel, co-workers. The cadre of former Airborne employees managed to keep the company afloat. It should be remembered that prior to the merger, DHL was losing money, Airborne was making money.

Cons

Indecision by upper management, inability to develop a successful business plan and stick to it, much money wasted on half-baked initiatives and programs, poor labor climate, poor communications, management by intimidation and fear ("if you can't make your ( you name it), just leave your keys on the desk!"), propensity to hire ANYONE from UPS, regardless of their ability.

Viewing 4057 - 4059 of 4,093 Reviews

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