Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (68) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 290 reviews)); "great international environment and people" ((in 177 reviews)); "The culture and the people we work with are great" ((in 172 reviews)); "The colleagues are nice and help you integrate quickly." ((in 115 reviews)); "Good work life balance and able to learn more technical skill from my team leas" ((in 110 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 208 reviews)); "Low salary and old technology" ((in 153 reviews)); "long hours and busy especially at the end of the year" ((in 79 reviews)); "Bad manager" ((in 70 reviews)); "Upper management is terrible and completely disconnected." ((in 41 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express reviews

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3.8

71% would recommend to a friend

(4,093 total reviews)

John Pearson

79% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,093 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

1.0

Dec 5, 2008

Get out now!!!!

Field service supervisor

Recommend

CEO approval

Business Outlook

Pros

There are none! A highly dis-organized company. I should have known better from the beginning.

Cons

Everyone is allowed to do what ever they want to. Management very seldom uses corrective action. THe drivers are not payed based on performace, they get raises based on time in position. As a former employee of the competition, my raises were based on how well i did my job. If i wanted a nice raise, i had to work for it. The fleet of vehicles are poorly maintained. Every day we have breakdowns.

3.0

Nov 25, 2008

Hope DHL can survive!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Excellent benefits and pay, including very lucrative commission program as long as your "budget" is reasonable. However, "budgeting" is not black and white, that is the problem.

Cons

Instability; courier model of independent contractors and difficult labor union issues create inconsistent service to customers. Too many problems to list.

1.0

Nov 12, 2008

Don't make mistake... There are many better companies to look for

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

To explore and expand career. DHL re-structured over all IT delivery and i thought that it may offer lot many opportunities to grow.

Cons

Highly mismanaged company with no clear direction. Organization within organizations were created, each trying to pull down and has resulted in it's own downfall. Policies and procedures always ran on exceptions. No one would take ownership of the issues and instead blame game will play major role

Viewing 4060 - 4062 of 4,093 Reviews

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