Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (68) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (43) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 297 reviews)); "Good pay and thats it" ((in 199 reviews)); "great international environment and people" ((in 176 reviews)); "The culture and the people we work with are great" ((in 175 reviews)); "The colleagues are nice and help you integrate quickly." ((in 110 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Low salary and micromanaging heavy workload" ((in 153 reviews)); "long hours and busy especially at the end of the year" ((in 79 reviews)); "Upper management is terrible and completely disconnected." ((in 42 reviews)); "Underpaid with multiple extended working hours" ((in 37 reviews)); "Senior management is aware of this behavior yet allows it to continue" ((in 28 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express reviews

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3.8

71% would recommend to a friend

(4,093 total reviews)

John Pearson

79% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,093 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

1.0

Oct 27, 2008

It was once a great place to work. Sadly, no more.

Major account executive

Recommend

CEO approval

Business Outlook

Pros

DHL offers a fairly decent benefits package.

Cons

DHL has a horrible upper management, which provides little true leadership and is basically incompetent. Since DPWN bought DHL, they've done nothing but drive the company into the ground.

1.0

Oct 27, 2008

DHL is a horrible German company that contributed ruing your economy. Just wait until they file for bankruptsy

Courier.

Recommend

CEO approval

Business Outlook

Pros

If you are allergic to work sign up. You'll be unemployed and collecting a check in no time at all. DHL is failing in the united states.

Cons

12-14 hour days. Many work related injuries/surgeries. Managment is terrible. Morale is awful. Stress is unbelieveable. Company don't care bout customers or giving them what they paid for.

1.0

Oct 27, 2008

It is a shame what Germany did to the company

Recommend

CEO approval

Business Outlook

Pros

Cannot give a good reason as it appears we are pulling out of the U.S.

Cons

Company is essentially going out of business in the U.S.

Viewing 4069 - 4071 of 4,093 Reviews

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