Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (69) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (44) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 297 reviews)); "Good pay and thats it" ((in 210 reviews)); "great international environment and people" ((in 179 reviews)); "The culture and the people we work with are great" ((in 170 reviews)); "The colleagues are nice and help you integrate quickly." ((in 113 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 202 reviews)); "Work envionment and low salaries" ((in 149 reviews)); "long hours and busy especially at the end of the year" ((in 82 reviews)); "Upper management is terrible and completely disconnected." ((in 43 reviews)); "Underpaid with multiple extended working hours" ((in 41 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

DHL Express reviews

3.8

71% would recommend to a friend

(4,100 total reviews)

John Pearson

79% approve of CEO

58% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,100 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

4K reviews

4.0

Jun 23, 2015

DHL EXPRESS

Telesales agent

Recommend

CEO approval

Business Outlook

Pros

Good entry level for right out of college Customers are great Lots of activities paid for by the company Getting a brand new building- state of the art

Cons

Managers are clueless If you are older than 25 can be frustrating Only place to be promoted is to the field

2.0

Jun 16, 2015

HR

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Global company- Learned where I didn't want to work. Not much to say. Sad when I sit down to think about it.

Cons

The politics in DHL Express are down right scary. No work life balance. No tools to do your work. HR is a gossip train. Everything is not confidential. The first ones to open their mouths. Upper management is clueless, always changing policies without communicating , knows nothing about keeping complaince. EEOC needs to look into this company especially when we have government contracts. Discriminating is BIG at DHL Express. From age, nationality and disabilities. DHL Express hides behind their corporate attorneys. Mandatory overtime. It's a running joke. So glad I no longer work there.

4.0

Jun 5, 2015

Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fast paced environment, passionate people!

Cons

Limited mobility, political atmosphere, silos

Viewing 466 - 468 of 4,100 Reviews

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DHL Express

DHL Express reviews

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