Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (69) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (44) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 298 reviews)); "The culture and the people we work with are great" ((in 182 reviews)); "great international environment and people" ((in 161 reviews)); "The colleagues are nice and help you integrate quickly." ((in 111 reviews)); "Good work life balance and able to learn more technical skill from my team leas" ((in 102 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 202 reviews)); "Work envionment and low salaries" ((in 153 reviews)); "long hours and busy especially at the end of the year" ((in 82 reviews)); "Not at all all boss and managers are good" ((in 68 reviews)); "Upper management is terrible and completely disconnected." ((in 38 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express

Part of DHL

DHL Express reviews

3.8

71% would recommend to a friend

(4,101 total reviews)

John Pearson

78% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,101 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

1.0

Apr 2, 2014

IF your in IT, run ...

Management

Recommend

CEO approval

Business Outlook

Pros

potential for being a great company, however our CEO has a knack for running a company through intimidation and reminding us of our place

Cons

This company thrives on intimidation and bullying. Our CIO is a joke and the whole IT management reporting line should be removed. Employees are too afraid to speak up, any who do are removed. This whole sector hires and fires in the same breath. There is no longevity with this company, look at how many time they have already restructured in the past 3-5 years. That should tell you the story, if your in IT ... run ... I am ... soon

3.0

Mar 20, 2014

Job was great but upper management was much less than great!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pay and benefits were excellent and on par with UPS and FedEx Coworkers were good people and great to work with Overall job was fun and exciting

Cons

Working scanners and shortage of vehicles Upper management clueless of what was going on Lack of salesmen...may have seen them about 8 times in over 10 years working with the company.

2.0

Mar 5, 2014

Worring

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Energetic, that is very driven company who have an eye for people who want to progress further, top mangers enjoy a good salary, bounces and benefits.

Cons

DHL lower management have abandon some of the companies core polices, opportunities for all have been arrogantly denied in favour of jobs for the boys and the need for higher work rate is putting people's lives at risk

Viewing 493 - 495 of 4,101 Reviews

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