Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (68) , Courier (67) , Operations Supervisor (60) , Account Manager (57) , Account Executive (56) , Manager (50) , Supervisor (48) , Intern (43) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 298 reviews)); "Good pay and thats it" ((in 207 reviews)); "The culture and the people we work with are great" ((in 185 reviews)); "great international environment and people" ((in 164 reviews)); "Great colleagues and a big team to learn" ((in 113 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 204 reviews)); "Low salary and old technology" ((in 165 reviews)); "long hours and busy especially at the end of the year" ((in 80 reviews)); "Not at all all boss and managers are good" ((in 70 reviews)); "Upper management is terrible and completely disconnected." ((in 42 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express

Part of DHL

DHL Express reviews

3.8

71% would recommend to a friend

(4,091 total reviews)

John Pearson

79% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,091 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

2.0

May 20, 2026

Growth opportunities overshadowed by biased practices and leadership issues

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

A lot of learning and access to training. A lot of fun and hardworking people. Focus on diversity, culture and events.

Cons

Diversity is not true, a lot of bias and chasing quotas which puts men at disadvantage in some functions. They will promote women just to ‘look’ good and forget about equity and fairness. Everyone is asked to speak up but when you actually do, you’re blacklisted and surveys are heavily ‘edited’ and disguised to win accolades. HR keeps changing signalling poor leadership up top and lack of transparency. Plays favourites and those that stay long do not get necessarily mentored to move up.

2.0

May 20, 2026

Great culture, but low pay and networking-focused growth

Business development representative (bdr)

Recommend

CEO approval

Business Outlook

Pros

Great working culture, apart from a few people in the management.

Cons

Base salary is low. The commission fluctuates a lot. Career growth takes place based on your networking skills, not so much on performance metrics.

4.0

May 18, 2026

Decent work-life balance, but strong cultural dynamics

Hvs analyst

Recommend

CEO approval

Business Outlook

Pros

Decent work life balance and benefits.

Cons

Strong South Asian culture at this place

Viewing 4 - 6 of 4,091 Reviews

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