Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (68) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 290 reviews)); "fair just reasonable busy good pay" ((in 199 reviews)); "great international environment and people" ((in 172 reviews)); "The culture and the people we work with are great" ((in 169 reviews)); "The colleagues are nice and help you integrate quickly." ((in 110 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 198 reviews)); "Low salary and old technology" ((in 161 reviews)); "long hours and busy especially at the end of the year" ((in 84 reviews)); "Upper management is terrible and completely disconnected." ((in 42 reviews)); "Underpaid with multiple extended working hours" ((in 37 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express

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DHL Express reviews

3.8

71% would recommend to a friend

(4,094 total reviews)

John Pearson

78% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,094 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

1.0

Jun 15, 2009

destruct- human- lives

Courier

Recommend

CEO approval

Business Outlook

Pros

good people who cared about their job that made the job pleasant. decent pay once you reach top pay but takes many years to get there.

Cons

too many chefs in the kitchen (supervisors and upper management ) mis managment of accounts in undercutting their competitors( ups -fed ex )which led to their downfall in u.s. supervisors and managment not qualifield were put in to those positions of who they know.managment did not care about the worker just service, very degrading and try to put intimidation toward the worker to get production.company ruined many lives who spent a good number of years andt kicked them to the curb with mass layoffs do to their incompetance.

1.0

Jan 20, 2009

employers just be FAIR and get the staff you need!

Customer service adviser

Recommend

CEO approval

Business Outlook

Pros

The employees, as we are all very friendly and supportive of each other. This in no way includes managment.

Cons

Their promotional prospects are absolutely no-existent with no pay increase for taking on a more stressfull job. Their insentives are a joke and their benefits laughable.

3.0

Nov 25, 2008

Hope DHL can survive!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Excellent benefits and pay, including very lucrative commission program as long as your "budget" is reasonable. However, "budgeting" is not black and white, that is the problem.

Cons

Instability; courier model of independent contractors and difficult labor union issues create inconsistent service to customers. Too many problems to list.

Viewing 97 - 99 of 4,094 Reviews

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