Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (68) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 294 reviews)); "great international environment and people" ((in 176 reviews)); "The culture and the people we work with are great" ((in 165 reviews)); "Good work life balance and able to learn more technical skill from my team leas" ((in 110 reviews)); "The colleagues are nice and help you integrate quickly." ((in 104 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 206 reviews)); "Work envionment and low salaries" ((in 158 reviews)); "long hours and busy especially at the end of the year" ((in 80 reviews)); "Upper management is terrible and completely disconnected." ((in 38 reviews)); "Underpaid with multiple extended working hours" ((in 38 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express

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DHL Express reviews

3.8

71% would recommend to a friend

(4,094 total reviews)

John Pearson

78% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,094 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

5.0

Jun 9, 2020

Great Work Experience

Inside sales account manager

Recommend

CEO approval

Business Outlook

Pros

A friendly work environment in the office in beautiful Tempe, AZ. The transparency level between management and employees is great. There is room to grow your career in any department.

Cons

Talent fluidity. Employees feel like they not compensated enough.

1.0

May 23, 2020

Worst place I ever worked, Run!

Safety specialist

Recommend

CEO approval

Business Outlook

Pros

Lots of company Swag, decent benefits.

Cons

This was the most toxic work environment that I have ever been in in over 40 years working. People who work here spend all their time protecting their jobs instead of doing their jobs. The management team who lead my department did not have a clue and zero background in the field. The entire company is at odds within the various divisions. Not to mention the Teamsters, the kind of union that gives unions a bad name for sure. HR department there to protect management not the employees. So very glad not to be there anymore. when I was there CEO has no clue or care about what his employees feel. If your not in the inner circle here prepare to fail. Hostile environment on all levels. Working here was traumatic, constantly anxious about the next confrontation that was common place here. Pay was poor.

1.0

Nov 12, 2019

It was like riding a rollercoaster

Ft courier

Recommend

CEO approval

Business Outlook

Pros

You dont start until late You didn't have upper managment breathing down your neck I got to see a lot of new places

Cons

Upper managment and dispatch Late hours Uniforms were on "backorder" for 3 months Hourly lunch being docked even though legally they can only take 30 mins Lack of training

Viewing 136 - 138 of 4,094 Reviews

Jobs at DHL Express

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