Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (68) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 294 reviews)); "great international environment and people" ((in 176 reviews)); "The culture and the people we work with are great" ((in 165 reviews)); "Good work life balance and able to learn more technical skill from my team leas" ((in 110 reviews)); "The colleagues are nice and help you integrate quickly." ((in 104 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 206 reviews)); "Work envionment and low salaries" ((in 158 reviews)); "long hours and busy especially at the end of the year" ((in 80 reviews)); "Upper management is terrible and completely disconnected." ((in 38 reviews)); "Underpaid with multiple extended working hours" ((in 38 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express

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DHL Express reviews

3.8

71% would recommend to a friend

(4,094 total reviews)

John Pearson

78% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,094 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

1.0

Mar 11, 2019

Extremely heavy workload

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

People is incredible everyone there is very friendly.

Cons

There is not enough stuff, strategies are planned in 5 minutes and most of the times do not work, they have 2 jobs for everyone at customer service you have to have good metrics and also save other's metrics. In resume very messy environment.

2.0

Feb 25, 2019

THE Worse Company Ever

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

your out on your own but still have to worry about dispatch calling you every 5 sec your own your on time don't have to worry about people being on your back but if you make a mistake!!! let them know asap or you will get fussed out free uniform gear late start time

Cons

THE Worse Company ever please people save yourself the day starts at 9:30 your first couple of days you will be with a trainer teaching you how to load and unload the scanner once they think you got it they'll keep asking you...... the training isn't long so the best thing you should do is help your trainer with delivering part to get it all down packed but for the most part its a easy job just stressful because we had times that the truck would be late and you won't get done loaning until like 12:00 or 1:00 so be careful how you deliver but once you think you got it or not they are going to put you on a route so if you not ready let the know... after you get done with training you get a route sheet with all the addresses on there. you will loan your van by the zip codes that will be on the route sheet once you done with that dispatch checks it and your out for delivery

3.0

Jan 18, 2019

It was an Okay experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Corporate Environment with corporate perks. Great work life balance. Work from home program

Cons

Company has NO culture. Company doesn't behave as ONE.

Viewing 145 - 147 of 4,094 Reviews

Jobs at DHL Express

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