Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (68) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 296 reviews)); "Good pay and thats it" ((in 203 reviews)); "The culture and the people we work with are great" ((in 174 reviews)); "great international environment and people" ((in 173 reviews)); "The colleagues are nice and help you integrate quickly." ((in 112 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Low salary and micromanaging heavy workload" ((in 150 reviews)); "long hours and busy especially at the end of the year" ((in 80 reviews)); "Not at all all boss and managers are good" ((in 69 reviews)); "Upper management is terrible and completely disconnected." ((in 40 reviews)); "Underpaid with multiple extended working hours" ((in 36 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express

Part of DHL

DHL Express reviews

3.8

71% would recommend to a friend

(4,095 total reviews)

John Pearson

78% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,095 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

1.0

Nov 30, 2014

Just A Job if You Have a Degree

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Job stability Work is okay Chance of advancement Supervisors are okay to work for

Cons

No chance for promotion just because you have a degree or attain one. The majority of the management are not educated. Senority rules all, some people that have been there for a long time will make more money than than the higher ups.

3.0

Nov 3, 2014

Interesting Corporate Culture

Formal entry writer

Recommend

CEO approval

Business Outlook

Pros

DHL provides a reasonable salary and good benefits. The Corporate strategy is strong and growth opportunities are very good.

Cons

The leadership culture is a top down approach. Communication from the Top level regarding general information is good, however, communication from a departmental perspective is poor. Due to the nature of the business, the work hours are demanding and do not support a realistic work/life balance.

4.0

Sep 24, 2014

Start of a Great company

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

I loved the training and the time they spent on each person. very detailed and easy to learn Loved the people and the company ideals

Cons

I was let go because of an innocent misunderstanding. I think they should be a little more workable.

Viewing 172 - 174 of 4,095 Reviews

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