Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (68) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 287 reviews)); "Good pay and self in charge" ((in 195 reviews)); "The culture and the people we work with are great" ((in 179 reviews)); "great international environment and people" ((in 177 reviews)); "Great colleagues and a big team to learn" ((in 119 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 207 reviews)); "Low salary and old technology" ((in 156 reviews)); "long hours and busy especially at the end of the year" ((in 81 reviews)); "Not at all all boss and managers are good" ((in 68 reviews)); "Upper management is terrible and completely disconnected." ((in 42 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express

Part of DHL

DHL Express reviews

3.8

71% would recommend to a friend

(4,095 total reviews)

John Pearson

78% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,095 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

3.0

Apr 2, 2013

Good

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Dynamic environment. Global network. Well-established company and processes

Cons

Limited career development and opportunities to move into more diverse roles. Very Sydney-centric.

3.0

Mar 2, 2013

The company couldn't compete effectively with U.P.S. and Fed-Ex using their ex managers/supervisors.

Driver

Recommend

CEO approval

Business Outlook

Pros

Still many people & coworkers from Airborne Express takeover stayed with DHL.

Cons

Constant changes by management to try "New Methods" that were really old ones.

4.0

Feb 28, 2013

Prepare To Wear Many Hats

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Great company to work for. If you're just starting out in shipping and logistics this is the place to be. You will end up doing far more than your job description. While it could be a negative, it can actually help you by expanding your experience and skills in many areas beyond. I'm thankful for the experience.

Cons

Management from the top executive branch down to higher levels and middle management were clueless on how to create and organic environment. It was far much more about egos and power and less about running a business operation successfully.

Viewing 184 - 186 of 4,095 Reviews

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