Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (69) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 304 reviews)); "great international environment and people" ((in 177 reviews)); "The culture and the people we work with are great" ((in 174 reviews)); "Great colleagues and a big team to learn" ((in 115 reviews)); "Good work life balance and able to learn more technical skill from my team leas" ((in 113 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 202 reviews)); "Low salary and old technology" ((in 155 reviews)); "long hours and busy especially at the end of the year" ((in 88 reviews)); "Upper management is terrible and completely disconnected." ((in 43 reviews)); "Underpaid with multiple extended working hours" ((in 39 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express

Part of DHL

DHL Express reviews

3.8

71% would recommend to a friend

(4,096 total reviews)

John Pearson

78% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,096 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

3.0

Apr 20, 2025

Senior Management far away from the field

Sales

Recommend

CEO approval

Business Outlook

Pros

Reputation, benefits, wellbeing, employee rights

Cons

No clue on whats happening in the field, too remote and management far away from the front line

5.0

Apr 1, 2025

Great CompanY to work

Customs classifier

Recommend

CEO approval

Business Outlook

Pros

Sort of career development opportunities, not for everyone. Work-from-home options Flexible working hours

Cons

Management positions are predominantly held white Australians. Token representation of immigrants, in leadership roles. Presence of favoritism in the workplace Lower pay compared to industry standards

2.0

Mar 11, 2025

Used to love it

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Open dialogue, somewhat flexible, training opportunities, advancement

Cons

Management has become extremely rigid and unapproachable related to change and ideas. More responsibilities added without room for other ideas and stressful environment due to poor company success. Extreme micromanaging of time for excess reporting- hard to run an operation when chained to a desk for various data driven reports. Company tries to emphasize employee engagement yet keeps rolling out new data metrics to monitor keeping teams away from one another. More and more policies implemented that are ineffective. Operating in the stone age as far as tech - all manual sorting. Yet the push for perfection. I used to recommend people to DHL but I warn them that the company has changed now.

Viewing 217 - 219 of 4,096 Reviews

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