Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (69) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 304 reviews)); "great international environment and people" ((in 177 reviews)); "The culture and the people we work with are great" ((in 174 reviews)); "Great colleagues and a big team to learn" ((in 115 reviews)); "Good work life balance and able to learn more technical skill from my team leas" ((in 113 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 202 reviews)); "Low salary and old technology" ((in 155 reviews)); "long hours and busy especially at the end of the year" ((in 88 reviews)); "Upper management is terrible and completely disconnected." ((in 43 reviews)); "Underpaid with multiple extended working hours" ((in 39 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express

Part of DHL

DHL Express reviews

3.8

71% would recommend to a friend

(4,096 total reviews)

John Pearson

78% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,096 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

3.0

Jan 2, 2025

Work culture

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Good work life balance in DHL ITS

Cons

Salary is very low in respect of other organization

1.0

Oct 25, 2024

Aweful Human Resources- Making families suffer

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I’m trying my best to think of any but I cannot. The environment is incredibly hostal between departments, HR has reduced a lot of hard workers pay, drivers who work 10-14 hours have been cut and now the payment is less than their expenses, we’ll be bankrupt by the end of the year if these new changes from HR are not rectify through the legal proceeding.

Cons

Toxic environment, inequitable pay to hard manual labours, HR is not fair and leads with aweful bias/judgments and goes against the union handbook. Labour laws are being breeched. No time for drivers to eat on the road as we have quotas to meet and sort isn’t completed by drivers anymore which delays our day. Cannot have any work/home balance due to coming home in the late evenings when families are sleeping and leaving in early morning to go to work. This is not how management and HR used to be but since 2024 it has gotten really bad. We get paid incorrectly, delayed pays, missing payments.

3.0

Oct 16, 2024

Senior Management can be problematic

Telesales representative

Recommend

CEO approval

Business Outlook

Pros

Great development and training for future positions

Cons

One bad manager can cause you to leave

Viewing 223 - 225 of 4,096 Reviews

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