Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (69) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 281 reviews)); "good pay and with incentives" ((in 212 reviews)); "The culture and the people we work with are great" ((in 179 reviews)); "great international environment and people" ((in 173 reviews)); "The colleagues are nice and help you integrate quickly." ((in 117 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 206 reviews)); "Low salary and micromanaging heavy workload" ((in 147 reviews)); "long hours and busy especially at the end of the year" ((in 84 reviews)); "Not at all all boss and managers are good" ((in 70 reviews)); "Upper management is terrible and completely disconnected." ((in 44 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express

Part of DHL

DHL Express reviews

3.8

71% would recommend to a friend

(4,096 total reviews)

John Pearson

78% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,096 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

2.0

Aug 30, 2023

Senior DevOps Engineer

Senior devops engineer

Recommend

CEO approval

Business Outlook

Pros

- decent salary - interesting benefits - interesting projects (new technologies etc..)

Cons

- tragic management - lying and obfuscation - incompetent leader - outdated hardware

1.0

Aug 21, 2023

Awful

Warehouse worker

Recommend

CEO approval

Business Outlook

Pros

Canteen was usually fairly good

Cons

Really badly organised and under valued

2.0

Jul 31, 2023

Just your average call centre

Customer care

Recommend

CEO approval

Business Outlook

Pros

-Good office location - Some nice work colleagues - 50/50 Hybrid (Use to be 100% WFH)

Cons

- Very KPI driven - Zero room for profession - Understaffed - High turnover in Customer Service - No Flexibility (Scheduled breaks, lunch etc) and results in a lot of Sick Leave cause people can’t get time off - Leave approval needs to be done at least 7-12 month in advance - Lack of training and up skilling - Pay is standard call centre - Monthly Incentive for FT employees is hard to get because of unrealistic expectations on department KPI’s when they don’t have enough staff to even reach the targets in the first place.

Viewing 247 - 249 of 4,096 Reviews

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