Does DHL Global Forwarding, Freight pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Global Forwarding, Freight employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at DHL Global Forwarding, Freight. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at DHL Global Forwarding, Freight?

73% of DHL Global Forwarding, Freight employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Global Forwarding, Freight 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Global Forwarding, Freight?

Senior Process Associate (43) , Internship (41) , Intern (37) , Process Associate (34) , Manager (27) , Air Export Agent (23) , Customer Service (23) , Operations Manager (23) , Senior Associate (23) , Specialist (23) , Assistant Manager (21) , Customer Service Representative (20) , Team Leader (20) , Entry Processor (19) , Estagiário (18)

What are the pros of working at DHL Global Forwarding, Freight according to real employee reviews?

"Company provides good benefits that are not offered in other companies such as pre" ((in 135 reviews)); "Great company.Good people to work with.A lot of company growth in the future." ((in 107 reviews)); "Provides good Work life balance" ((in 64 reviews)); "Good work palace and culture" ((in 60 reviews)); "Good and friendly colleagues." ((in 59 reviews))

What are the cons of working at DHL Global Forwarding, Freight according to real employee reviews?

"poor management and lack of lidership at management level" ((in 117 reviews)); "Low Salary and usually understaffed" ((in 98 reviews)); "Low Pay and too many directions from the global and regional team" ((in 67 reviews)); "No training provided including safety training" ((in 34 reviews)); "Far too many managers and backroom jobs but not enough staff on the operational side which is the core of the business." ((in 32 reviews))

What are employees saying about DHL Global Forwarding, Freight layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Global Forwarding, Freight layoffs and their outlook for job security at DHL Global Forwarding, Freight in 2026.

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DHL Global Forwarding, Freight

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DHL Global Forwarding, Freight reviews

3.8

73% would recommend to a friend

(2,087 total reviews)

Tim Scharwath

82% approve of CEO

61% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Global Forwarding, Freight has an employee rating of 3.8 out of 5 stars, based on 2,087 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Global Forwarding, Freight employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

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Reviews by job title

2K reviews

1.0

Sep 22, 2009

Used to be great-- before the Exel buy out

Customs broker

Recommend

CEO approval

Business Outlook

Pros

There are lots of training opportunities on line

Cons

Management is the major downside. All opportunities for advancement are taken by management. They keep climbing up the corporate ladder while the desk level employees wonder if they are going to be laid off every Friday. The management ratio to desk level is approximately 2 mgmnt to 1 desk level. There is absolutely no respect for anyone, no one cares about each other, it's every man for themselves.

4.0

Aug 18, 2009

DHL

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

high respect from managers, good working atmosphere, job is not complicated, everybody could do that, not stressful and good value for money you receive.

Cons

- training could be more in detailed, coworkers are working very independently, could be better control over conflicts among employees

1.0

May 26, 2009

all around poor working atmosphere, lack in training for new employees, and little attention from management.

Ocean import/export agent

Recommend

CEO approval

Business Outlook

Pros

sense of responsibility on the job. provides experience that you can use in other positions.

Cons

heavy work load / accounts, and not enough employees to handle it all. training for new employees seems to be lacking. training is one on one with another employee, or perhaps a few days with someone in management. total training is only for a week to two weeks. not nearly enough time to absorb all the information and lingo that goes with the position. this particular location was prone to having "cliques". an uninviting and unwelcoming atmosphere for newbies. lack of support from management.

Viewing 2077 - 2079 of 2,087 Reviews

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Reviews by job title

Used to be great-- before the Exel buy out

DHL

all around poor working atmosphere, lack in training for new employees, and little attention from management.

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