Does DHL Global Forwarding, Freight pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Global Forwarding, Freight employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at DHL Global Forwarding, Freight. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at DHL Global Forwarding, Freight?

73% of DHL Global Forwarding, Freight employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Global Forwarding, Freight 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Global Forwarding, Freight?

Senior Process Associate (43) , Internship (41) , Intern (37) , Process Associate (34) , Manager (27) , Air Export Agent (23) , Customer Service (23) , Operations Manager (23) , Senior Associate (23) , Specialist (23) , Assistant Manager (21) , Customer Service Representative (20) , Team Leader (20) , Entry Processor (19) , Estagiário (18)

What are the pros of working at DHL Global Forwarding, Freight according to real employee reviews?

"Company provides good benefits that are not offered in other companies such as pre" ((in 126 reviews)); "Great company.Good people to work with.A lot of company growth in the future." ((in 99 reviews)); "Good work palace and culture" ((in 68 reviews)); "Provides good Work life balance" ((in 67 reviews)); "Good and friendly colleagues." ((in 63 reviews))

What are the cons of working at DHL Global Forwarding, Freight according to real employee reviews?

"poor management and lack of lidership at management level" ((in 114 reviews)); "Low Salary and usually understaffed" ((in 93 reviews)); "Far too many managers and backroom jobs but not enough staff on the operational side which is the core of the business." ((in 31 reviews)); "7. Bad communication between all the departments." ((in 18 reviews)); "You are surrounded by homophobic and racially insensitive upper management and supervisors." ((in 16 reviews))

What are employees saying about DHL Global Forwarding, Freight layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Global Forwarding, Freight layoffs and their outlook for job security at DHL Global Forwarding, Freight in 2026.

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DHL Global Forwarding, Freight

Part of DHL

DHL Global Forwarding, Freight reviews

3.8

73% would recommend to a friend

(2,087 total reviews)

Tim Scharwath

82% approve of CEO

61% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Global Forwarding, Freight has an employee rating of 3.8 out of 5 stars, based on 2,087 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Global Forwarding, Freight employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Dec 15, 2009

A once premier company is now failing its employees.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Strong import forwarding network. Pay was good. Brokerage software was easy to work with. Generally, a dedicated, conscientious staff. Divisional Brokerage mgmt supported the local operation.

Cons

Difficult to balance P/L and sales responsibilities and daily file compliance audits with meeting KPI's for daily operational output to meet clients needs. Cooperation of unionized breakbulk and warehouse staff with CHB operation was difficult to maintain consistency due to union work rules. No formal training program for new entry writers.

2.0

Dec 14, 2009

Like a large container ship, slow to change course

Import account manager and office license holder

Recommend

CEO approval

Business Outlook

Pros

The large size and reputation of DHL gives clout when dealing with carriers, there are many resources available for teleconferencing, on-line training and respect for co-workers and staff is concscientiously observed.

Cons

The focus is too often on secondary concerns and following correct protocol while ignoring major issues; the tracking website is not user (or customer) friendly, internet connections slow, IT help evenly slower and these issues are discussed endlessly but not resolved.. Reports sometimes replace action and resolution. Management seems top heavy and often require issues to be summarized,reported, and typically fixing a problem is done by requiring more from operations rather than system improvments.

2.0

Oct 26, 2009

Really negative leadership

Import

Recommend

CEO approval

Business Outlook

Pros

Small office, closeness like family with most of the employees

Cons

Managment does not listen to ligitimate claims on others improfessional behaviors, such as stealing company time, spending hours on personal calls, coming in whenever they want. It seems supervisors get all the fringe benifits/ no way to move up anywhere / dead end job Overtime is expected without getting paid for it

Viewing 2074 - 2076 of 2,087 Reviews

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Ratings by demographic groups

Reviews by job title

A once premier company is now failing its employees.

Like a large container ship, slow to change course

Really negative leadership

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