DHL reviews

3.8

72% would recommend to a friend

(3,344 total reviews)
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Dr. Tobias Meyer

82% approve of CEO

63% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,344 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Sep 5, 2016
Recommend
CEO approval
Business Outlook

Pros

Stable environment, good colleagues, lunches together, best location and workplace in Prague. 6 sick days, home office possible, colleagues within the team/department tend to help each other

Cons

Obsolete infrastructure, one has to always escalate, if resolution is needed, sometimes infra teams are overloaded and resolve tickets late. One has to fight with business over almost everything, money, resources, etc. Solution support is responsible for everything, overloaded. It is very difficult to get pay rise, or promotion. Teams works good internally, cooperation between the teams is poor. Turnover in the team slows down the knowledge transfer, sometimes key person leaving can drain the team knowledge. Difficult to retain good team members due to rigid promotional process and almost impossible pay rise

2.0
Aug 22, 2016

Lack of Diversity

Recommend
CEO approval
Business Outlook

Pros

Great Co Workers, general self-fostered teamwork.

Cons

TOTAL lack of diversity. As a company owned by German companies, one would expect a more progressive atmosphere. Color, sex, and gender preference are very monochromatic in the upper management.

4.0
Aug 19, 2016

Good opportunity for students

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very good job for students who want to earn some money during the semester breaks. Usually very friendly and willing-to-help colleagues. No office job, but instead working outside most of the time. And depending on where you work, the people usually have a very good opinion about mailman making the job a lot of fun.

Cons

"Fun" strongly dependent on weather. Also working hours VERY dependent on your own speed as well as amount of incoming mail. During mail-heavy times - e.g. elections - job gets really stressful. Also the day starts very early, usually at around 6. Not for people who don't mind getting up very early. Also not for people who don't like to interact with people. Students also usually don't get paid overtime.

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DHL Response
5y
Thank you for your positive rating in 2016. How would you rate DPDHL as your employer today? Please take a few minutes and write a new review via the link on the bottom to tell others what it is like to work for our company. Many thanks and all the best to you! https://www.glassdoor.de/mz-survey/employer/collectReview_input.htm?i=658188&j=true&y=&c=PAGE_INFOSITE_TOP
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Glassdoor has 6,449 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.