DHL reviews

3.8

72% would recommend to a friend

(3,343 total reviews)
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Dr. Tobias Meyer

82% approve of CEO

63% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,343 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

3K reviews
4.0
Aug 10, 2016

Good place to work

Recommend
CEO approval
Business Outlook

Pros

Wide range of activities to participate and add value to Competitive salary

Cons

Certain lack of customer orientation Non decision making management

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DHL Response
5y
Thank you for your rating in 2016. How would you rate DPDHL as your employer today? Please take a few minutes and write a new review via the link on the bottom to tell others what it is like to work for our company. Many thanks and all the best to you! https://www.glassdoor.com/mz-survey/employer/collectReview_input.htm?i=650250&j=true&y=&c=PAGE_INFOSITE_TOP
3.0
Aug 8, 2016

Too many people in management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It is a good entrance to the world of corporate IT. Relatively easy to get an entry level job there even without IT degree (English is a must, German recommended) Process oriented company. Good oportunity to meet people from various cultures (there are people of 60 nationalities in the building) Somehow average benefits: 6 sick days, meal vouchers (fully paid by the company but only 70 Kc), cellphone, laptop

Cons

The company is too big and not flexible. It usually takes from weeks to months to change/improve even a little thing. Processes are nice in theory but it is difficult to find them. Many people uses them as an excuse not to do a job. Processes also "derail" quite often and it can be quite tricky to get back on track. Unclear responsibilities. Poor documentation. Dated office equipment (17" desktop LCDs still in use)

2.0
Aug 4, 2016
Recommend
CEO approval
Business Outlook

Pros

A continuing evolving business under a top 100 Fortune companies

Cons

DHL Freight UK is despised by the parent company DP DHL. Cutbacks to this part of the company within the UK has resulted in low educated upper management which results in short-sighted views and an even shorter future plan for anyone that joins... Go to DHL Express.

Viewing 3040 - 3042 of 3,343 Reviews

Glassdoor has 6,448 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.