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      DHL

      Engaged Employer

      DHL reviews

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      3.8

      73% would recommend to a friend

      (3,338 total reviews)
      avatar

      Dr. Tobias Meyer

      83% approve of CEO

      64% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Culture & values

      3.6

      Compensation and benefits

      3.5

      Work/Life balance

      3.5

      Career opportunities

      3.3

      Senior management

      DHL has an employee rating of 3.8 out of 5 stars, based on 3,338 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      Apr 30, 2025

      Corrupt management

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      None, mid level management totally corrupt

      Cons

      Mid level management taking back handers from companies for extortionate contracts. Bullying is rife, dishonest management practices to get rid of staff (making up lies and backing each other up to force people out). I'd give zero stars if I could.

      avatar
      DHL Response
      1y
      Hello, Thank you for taking the time to write a review. We are sorry to hear that you felt our company was unfair and that we have not given you, as an employer, the appreciation you deserve. We always strive to create the best possible working conditions for our employees, including a fair and inclusive work environment where everyone has an equal opportunity to succeed. We value and recognize the efforts of all our employees. We apologize if your hard work went unnoticed and for the unfair treatment you received, and we will strive to do better in the future by ensuring that all employees have a route for escalation when something isn't right. We encourage our employees to share their reasoned comments with their manager or local HR department. With direct, open, and honest communication, we can make sustainable changes. We wish you all the best in the future and thank you for your efforts. Your DHL Team.
      1.0
      May 10, 2024

      employee from Prague

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      nothing more, since they moved from full remote

      Cons

      mostly important at work is the result, not how many days a week you were in the office

      avatar
      DHL Response
      2y
      Dear colleague, Thank you for your review as a current employee in our Prague location. We appreciate your feedback and understand your concerns regarding the transition from full remote work. We acknowledge that working from home has been a positive experience for many employees, and we recognize the benefits it can provide. However, as a company, we also value collaboration and the importance of being present in the office for certain tasks and projects. Regarding your comment about the importance of results over the number of days spent in the office, we encourage you to have a conversation with your manager. They may have ideas or suggestions on how to find a balance that allows you to focus on delivering results while considering flexible work arrangements. We appreciate your input and strive to create a work environment that supports both productivity and employee well-being. Your DHL Team
      2.0
      Apr 23, 2024

      Great employer with a catch

      Senior support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing workplace with defined processes Not a whole lot of stress (compared to previous employers) Friendly and casual work atmosphere Lots of opportunity to grow if one is willing + free learning courses Fair and reasonable goals and yearly reviews (which affect your bonus)

      Cons

      Office space is in Chodov (specific "cons" for people travelling for work to prague from North/West of Prague) - The Park is however a nice place to work at Latest company decision to return from full home office model (or 1-2 days in the office, not enforced but recommended) Multiple people from the teams including myself were hired under the promise of a full home office possibility - this changed out of the blue from day to day by a company decision, even though the company reduced the buildings (from 3 to 2). We have moved out of Prague to save costs on the crazy inflation price changes (20%+ on rents). We have also signed a specific document to "agree to let go" of state defined supplementary payments for home office (to cover heating/internet/etc home office costs) - which adds a bitter taste to this decision to return to the offices. There were zero complaints on our remote work with even increased productivity within our team, based on metrics (as we also were willing to work out of ours since your work place is basically within reach all the time). Closing words - one of the arguments for the change was that "the front employees like drivers have zero home office and also worked during covid at the office" - which blew my mind as a remote worker. *the pros outweight this decision for myself, but I feel very disappointed as this was not agreed during the hiring process

      avatar
      DHL Response
      2y
      Dear colleague, Thank you for sharing your emotional feedback as a current Senior Support Analyst in our Prague office. We appreciate your perspective and understand your disappointment regarding the recent change in the home office policy. We're glad to hear that you found our workplace amazing, with defined processes and a friendly work atmosphere. We strive to create an environment where our employees can thrive and grow. We understand that the sudden change in the home office policy, despite previous promises, has hurt you and your colleagues. We apologize for any inconvenience and disappointment caused. We value your feedback and will consider it as we assess our policies and make decisions that affect our employees. Your advice to management regarding employee surveys is valuable. We will ensure that employee feedback is given proper attention and consideration, as it contributes to the overall happiness and satisfaction of our teams. Thank you for your dedication and for sharing your thoughts. We value your contributions and will work towards addressing your concerns and improving the overall employee experience. Your DHL Team
      Viewing 37 - 39 of 3,338 Reviews
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      ReviewsDHL reviews

      Glassdoor has 6,439 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.