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      DHL

      Engaged Employer

      DHL reviews

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      3.8

      73% would recommend to a friend

      (3,338 total reviews)
      avatar

      Dr. Tobias Meyer

      83% approve of CEO

      64% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Culture & values

      3.6

      Compensation and benefits

      3.5

      Work/Life balance

      3.5

      Career opportunities

      3.3

      Senior management

      DHL has an employee rating of 3.8 out of 5 stars, based on 3,338 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      Jan 24, 2024

      Wasn't even given a chance

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      I haven't seen so far.

      Cons

      Plenty so far. After 10 days I decided drive 14 miles just to check on my application and hopefully see if I could talk to the hiring manager or hr while I was already there. I was just turned away. I was dressed and ready for the interview. I showed initiative and professionalism just by showing up and was ready to work. I even waited in the parking lot an extra 5 mins just in case, but nothing. So, I'm already assuming that they weren't considering. I check back later on the site and it says position closed. Even for a military veteran who was willing to work hard for them they didn't interview before not considering.

      avatar
      DHL Response
      2y
      Dear colleague, We sincerely apologize for the disappointment you experienced during your application process. Your initiative and professionalism are highly valued, and, regrettably, the communication fell short of your expectations. Our hiring process aims to be inclusive, and we are committed to reviewing our procedures to avoid such oversights in the future. Your dedication as a military veteran is deeply appreciated, and we understand the frustration this situation may have caused. Please be assured that your feedback is being taken seriously, and we will strive to improve our processes. Thank you for sharing this with us. Best regards, Your DHL Team
      1.0
      Dec 23, 2023

      Forces OT No lunch yet time still taken

      Driver
      Recommend
      CEO approval
      Business Outlook

      Pros

      none that I can think of

      Cons

      Forces OT No lunch yet time still taken

      avatar
      DHL Response
      2y
      Hello, We're truly sorry to hear about your negative experience as a Driver in Denver. It's disheartening to learn that you felt forced into overtime without proper breaks. We want to assure you that we have clear rules in place regarding overtime, and we take this matter seriously. Your feedback is crucial, and we deeply regret any inconvenience caused during your time with us. We're committed to investigating what happened and addressing such issues to create a healthier work environment. Thank you for bringing this to our attention, and we wish you success in your future endeavors. All the best to Denver! Your DHL Team
      1.0
      Oct 23, 2022

      Run!

      Hr generalist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Learning experience, coworkers, fast-paced environment

      Cons

      Hour's change, communication, lack of support

      avatar
      DHL Response
      3y
      Hello, Thank you for taking the time to share your feedback with us. As an HR generalist you probably were aware of our strategic goal to be an Employer of Choice, which probably resulted in your positive comments on the learning experience, the good work environment with your peers. We regret that this was overshadowed by the lack of support and misses in communication. We are working on improving these topics with the use of all the available technologies and through innovative solutions and organization. Good luck with your future endeavors, Your DHL Team
      Viewing 40 - 42 of 3,338 Reviews
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      Glassdoor has 6,439 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.