DHL reviews

3.8

72% would recommend to a friend

(3,346 total reviews)
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Dr. Tobias Meyer

82% approve of CEO

63% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,346 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

3K reviews
5.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

environment okay, good relation with all

Cons

bonus low, hard to manage all dept

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DHL Response
2mo
Dear colleague, Thank you very much for your 5-star rating. We’re pleased to read that you experience the work environment as positive and that you’ve built strong relationships with your colleagues. This is essential to creating a safe and supportive culture. At the same time, we’re sorry that the bonus level does not meet your expectations. We would welcome any suggestions you may have for improvement. Please feel free to contact your manager or the HR department to share your experience and ideas. We also understand your concern about the challenges of managing responsibilities across different departments. We appreciate you sharing this perspective, as it helps us better identify opportunities to improve collaboration and support across teams. Thank you for being open and for your continued contribution. All the best ahead! Your DHL Team
5.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive salary, management, rather promote within the company without outsourcing

Cons

Benefits, no phones, no smoking, no paid holidays (unless you use youre own PTO

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DHL Response
2mo
Hello, Thank you for taking the time to share your experience and for rating us so positively. We’re pleased to read that you found the salary competitive and appreciated the management approach. We also value your advice that internal promotion should be encouraged within the company rather than outsourcing. Developing and promoting talent from within is an important part of how we aim to grow as an organization. At the same time, we appreciate your honest feedback regarding benefits, paid holidays, and workplace policies. We’re always looking for ways to enhance our benefits and working conditions, and feedback like yours helps support ongoing discussions around employee benefits and working conditions. Thank you for the time you spent with us, and we wish you all the best in your future career. Best regards Your DHL Team
4.0
Apr 8, 2026

DHL ITS review

Recommend
CEO approval
Business Outlook

Pros

Employee centric Great place to work Better place to work with peers across globe Respect and trust from day 1

Cons

Advanced tech stacks to be used in some of the projects. Project scope to be defined appropriately. Support from management to be improved

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DHL Response
2mo
Dear colleague, Thank you for your feedback and for the high ratings! We aim to be a Great Place to Work and to be an Employer of Choice, and it seems we've reached this goal with you. In a few areas, you have signaled that you see further potential for optimization. Since we do everything we can to get a little better every day, we will do everything we can to achieve 100% in that too. Wishing you continued success. Thank you for being part of DHL. Best regards, Your DHL Team
Viewing 406 - 408 of 3,346 Reviews

Glassdoor has 6,454 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.