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      DHL

      Engaged Employer

      DHL reviews

      3.8

      72% would recommend to a friend

      (3,346 total reviews)
      avatar

      Dr. Tobias Meyer

      82% approve of CEO

      63% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.7

      Culture & values

      3.6

      Compensation and benefits

      3.5

      Work/Life balance

      3.5

      Career opportunities

      3.3

      Senior management

      DHL has an employee rating of 3.8 out of 5 stars, based on 3,346 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      4.0
      Apr 7, 2026

      Great learning environment with strong exposure to DevOps and support operations

      Devops analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      *Job stability compared to many other IT organizations *Good work-life balance and employee-friendly policies

      Cons

      *Growth and promotion can be slow in some cases *Work can become repetitive in support roles *Limited exposure to new technologies in certain projects *Dependency on project requirements for learning opportunities *Sometimes high pressure during production issues or incidents

      avatar
      DHL Response
      2mo
      Dear colleague, Thank you for sharing such a thoughtful review of your time as a DevOps Analyst in Chennai. We’re glad to read that you’ve experienced DHL as a stable workplace with a healthy work life balance. We appreciate your honest feedback regarding growth and promotion timelines. At DHL Group, we invest in our employees through role-specific training, certifications, and talent programs designed to support long-term career development. We encourage you to have ongoing conversations with your manager to explore available development opportunities. Your growth is important to us. We also understand your concerns about the repetitive nature of some support roles. While certain operational responsibilities are designed to be routine, we are continuously seeking ways to make the work more engaging and balanced. Moreover, we are committed to optimizing our technologies and internal processes. If you are willing to share more details about your experiences or suggestions for improvement, we would greatly appreciate your feedback. Please feel free to reach out to your manager or HR team. Thank you for being part of our journey. We wish you continued growth and success in the future. Your DHL Team
      2.0
      Apr 6, 2026

      Unstable culture

      Business analysis sr analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      The team works hard to make things better, benefits are good. Flexibility was good.

      Cons

      Recently a message from corporate made employees feel betrayed and went against everything that the company has been promoting for the last 5 years, work like balance , sustainability, a new way of working, cost savings, etc.

      avatar
      DHL Response
      2mo
      Dear colleague, Thanks for taking the time to share your feedback and for being with DHL for more than 5 years. We really appreciate that. We’re glad you value the team, the benefits, and the flexibility that have existed over the past few years. We also hear and understand the frustration around the recent message on mobile work. For many colleagues, flexibility has become part of daily life since the pandemic, and change can understandably feel disappointing or even conflicting with what we’ve promoted before. The intention behind the update isn’t to step away from work-life balance or trust, but to strengthen collaboration, connection, and development by spending more time together in person. Something we believe makes a real difference in how we work and grow at Express. That said, we know one size doesn’t fit all, which is why individual situations can still be discussed with managers. We truly value open dialogue and encourage continued conversations as we move toward this transition together. Thanks again for your honesty. Feedback like this matters and helps shape our future direction. All the best to Plantation. Your DHL Team
      4.0
      Apr 6, 2026

      Supportive team in an international environment, but cultural gaps exist

      Tool manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      International environment, supportive team, good benefit.

      Cons

      Cultural gaps exist, occasional workload overload.

      avatar
      DHL Response
      2mo
      Dear colleague, Thank you for your high ratings and for sharing your experience with us! It’s great to see that the supportive team dynamic, international exposure, and benefits stand out positively for you. We also acknowledge your comments regarding cultural gaps and occasional workload pressures. Global collaboration isn’t always seamless, and we know busy periods can be challenging. Your suggestion about managing stress through prioritization and open communication with managers is exactly the kind of input that helps us improve day-to-day experiences. If you are open to it, you are welcome to bring all your comments directly to your senior management on-site, along with any other improvement suggestions or advice. Thanks for recommending DHL and for continuing to contribute to our culture. Wishing you continued success, Your DHL Team
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      Glassdoor has 6,454 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.