DHL reviews

3.8

72% would recommend to a friend

(3,348 total reviews)
avatar

Dr. Tobias Meyer

82% approve of CEO

63% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,348 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Mar 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Shift pattern with 7 on 7 off leading to an excellent work/life balance

Cons

Under staffed with an uncompetitive company pension

avatar
DHL Response
3mo
Dear colleague, Thank you for taking the time to share your review. We truly appreciate your feedback, especially from someone who has been with us for more than a decade. We’re glad that the 7 on/7 off shift pattern is a positive aspect for you and supports your work–life balance. That balance is something we value highly. We are sorry to read about the challenges related to understaffing. We understand how demanding this can be, and it is certainly not our intention for anyone to feel undue pressure. We are actively working on improving staffing levels, so responsibilities are more evenly distributed. Regarding the pension, this is an area currently under broader review, and feedback like yours helps reinforce the importance of addressing it. Your advice to listen is simple yet powerful. We hear you, and we remain committed to ensuring that the insights of colleagues who know the operation best continue to shape improvements. If you have any specific suggestions or ideas, we would greatly appreciate hearing them. Please feel free to share them with your manager, supervisor, or HR representative. Thank you for your valuable contribution. We look forward to continuing our work together for many more years. Your DHL Team
2.0
Mar 10, 2026

Not for me

Recommend
CEO approval
Business Outlook

Pros

Unlimited overtime offered and the work was easy

Cons

Equipment issues and constant HR issues

avatar
DHL Response
3mo
Hello, Thank you for sharing your review. We are sorry that your experience with us was not as positive as it should have been. It’s good to know that you found the work easy and appreciated having access to unlimited overtime during your time in Jackson. At the same time, we’re sorry to read about the equipment challenges and the HR‑related issues you encountered. We understand how these situations can affect the overall work experience. We appreciate your advice to “get on one accord”. Consistency and clear alignment across teams are important, and feedback like yours helps highlight where we can improve. We wish you all the best for your future. Your DHL Team
3.0
Mar 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team to work with

Cons

Low payment and not so good

avatar
DHL Response
3mo
Hello, Thank you for taking the time to share your feedback with us. We are glad to read that you enjoyed working with your team during your time at DHL. Teamwork is an important part of our culture. At the same time, we acknowledge your feedback about the pay not meeting your expectations. Compensation is an important part of the overall employee experience. At DHL, we strive to provide our employees with competitive and fair compensation to ensure that they feel valued. We apologize if you felt the pay was inadequate, and we appreciate your feedback. We wish you all the best in your future endeavors. Best regards, Your DHL Team
Viewing 418 - 420 of 3,348 Reviews

Glassdoor has 6,457 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.