DHL reviews

3.8

73% would recommend to a friend

(3,339 total reviews)
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Dr. Tobias Meyer

83% approve of CEO

64% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,339 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Feb 22, 2024

Big name - poor inside

Recommend
CEO approval
Business Outlook

Pros

Flexible home-office arrangements, and the company is very precise in terms of following regulations.

Cons

Company's management does not know how to manage a home-office environment. The physical infrastructure of some branches offices is terrible. People are smoking in the office.

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DHL Response
2y
Hello, Thank you for your review and the insights you shared with us and others on Glassdoor. Without you and all the other colleagues, we would not be the company we are today. We are happy you appreciated the option to work from home. We believe this flexibility can be beneficial for employees to better balance their personal and professional lives and is part of a well-functioning working day that helps reduce stress. However, we regret reading about the unhealthy working environment you described. We take employee health and well-being seriously and are committed to promoting a healthy work environment. Working in an unhealthy environment is not according to the rules. That is why we will investigate this further. Nevertheless, thank you for all your hard work and effort while working with us - we sincerely appreciate it. All the best to you! Your DHL Team
3.0
Nov 25, 2023

Average experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good offices, relatively good salary

Cons

Somewhat boring and repetitive tasks. Limited opportunities after the internship

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DHL Response
2y
Hello, Thank you for sharing your feedback about your experience working at DHL. We appreciate your honesty and value your input. We're glad to hear that you found our offices to be good and the salary to be relatively good. However, we understand that some tasks may have felt boring and repetitive. We continuously strive to provide a variety of engaging projects and opportunities for growth. Regarding limited opportunities after the internship, we appreciate your feedback. We are constantly working on enhancing our internship programs and creating pathways for career advancement within our organization. Thank you for being a part of DHL, and we wish you the best of luck in your future endeavors. Best regards, Your DHL Team
5.0
Jun 12, 2023
Recommend
CEO approval
Business Outlook

Pros

company culture carreer path talent programme international opportunities trustful direct managers

Cons

top down management in general KPI focused

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DHL Response
2y
Dear colleague, Thank you for sharing your positive review about your experience working as a CFO for Deutsche Post & DHL. We're delighted to hear that you view our company as a place for a long-term career and appreciate the various pros you mentioned, including our company culture, career path, talent program, international opportunities, and trustful direct managers. We strive to create a positive and supportive environment where our employees can thrive and grow. We appreciate your feedback regarding the top-down management style and the emphasis on key performance indicators (KPIs). As we continue to evolve, we value input from our employees at all levels, including leadership positions. Your advice to focus more on strategy and less on KPIs is duly noted. We understand the importance of striking a balance between performance metrics and a strategic outlook. We will take your suggestion into consideration as we refine our management approach. We're grateful for your dedication and contributions as our CFO. Your insights and perspective are valuable in shaping the future of our organization. Thank you again for your kind review and for being an integral part of our company's success. We look forward to continuing our journey together. Your DHL Team
Viewing 4 - 6 of 3,339 Reviews

Glassdoor has 6,440 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.