DHL reviews

I worked at DHL for almost 6 years. I watched them bully, lie, favoritism. They would set you up to fail. Give you work that you couldn't transmit then fire you because you couldn't possibly get 10 transmissions if they didn't like you. Management talked about their employees behind their backs to the employees peers. My manager made me buy her lunch or give her money so that I could have a list of work that I could transmit through customs. Once one of my lists, the files were almost all transmitted already and i was written up because I couldnt transmit the files. I was terrified to come to work sometimes because I didnt want my boss to know i didnt have the money to pay for her lunch or buy her cigarettes. During my leave to take care of my mother who was dying, the main boss screamed and humiliated me in front of other managers, belittling me. She made me come back in the office. My mother died soon after and i had to run home to spend the last minutes with her. I was unable to return , I just couldnt go back and i have been unable to even get a job since. I am so bullied and traumatized. They are the worst company I could of ever worked for. I have the emails to prove it and I even went to HR with the proof

DHL Global Mail is the “red-haired child” in the DP DHL group, i.e. it is smaller than the other divisions and has lower quality standards. Most employees have been there for several years and some are very knowledgeable but most of the knowledge is “tacit”. It’s a nightmare for anybody trying to learn the ropes. You feel like you are constantly playing catch up. There is no culture of documenting processes, standard operating procedures or SLAs. Nobody seems to think it’s important and as a consequence, service breaks down a lot. Top (local) management really has no understanding of the complexity involved in how the services are produced and delivered to customers, nor do they value the people who do. “Shoot from the hip” decisions are made without fully understanding downstream impact to customers. They have some really good people whose work is not appreciated enough, and in contrast, other people, deemed as “high potentials”, really baffled me because the quality of their output was so poor. Many employees operate in silos and don’t really care what happens down the pike, once their part of the work is done.