DHL reviews

3.8

73% would recommend to a friend

(3,339 total reviews)
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Dr. Tobias Meyer

83% approve of CEO

64% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,339 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Feb 28, 2019

Goodbye Service Desk

Recommend
CEO approval
Business Outlook

Pros

Great benefits, free hot drinks. New furniture, but no privacy now. Great multinational teams, very close to metro and shopping center. Interesting IT system, lots to learn, trainings on site or outside.

Cons

Constantly growing, yet they have fired several people in 2018. No help from HR to see if they can fit somewhere else, even they bring in new people every month, several open positions. 2nd level view Service Desk as trash, very hard to leave Service Desk to those teams. Nepotism at it highest, if you want something, get ready to suck up to everyone. One worked for free during parental leave to get a job. DHL IT Services opened in India, meaning jobs will slowly move away from Prague, if you don't have something special to offer, be ready to get fired. No warning or any meeting explaining what is going on that impacts people. Promises about people not getting fired due to these changes was not kept. Bonus system that is unfair and not updated for ages, you get compared with people who either has way more work and have to deliver KPI's to match. So some get bonus without lifting a finger while others have to work like crazy. New furniture makes you sit neck and neck, no table space and no privacy, as the old one offered. If you can ignore all these things, its a great place. But for Service Desk, prepare that its temporary.

3.0
Feb 22, 2019

Typical corpo world

Recommend
CEO approval
Business Outlook

Pros

* if you're lazy it doesn't matter, you'll never get fired (I see it rather as cons, though) * close to OC Chodov * nice benefits (MultiSport, Sodexo, language courses etc.) * a lot of internal positions * easy to get an entry level job

Cons

* you'll watch every day "wanna be managers" showing off around and bragging how busy they are with their meetings, when in reality doing nothing (example, it's totally normal thing to ignore people's emails even if there's a question directed to you) * lethargy, many people non-motivated and utterly lazy doing absolutely nothing * salaries are very miserable, especially if you speak some language that's more wanted on the market (German or Swedish, let's say) * useless processes and rituals that don't make sense at all (example, there was a global event of a special ritual "GAMBA walk", what's basically an event when a manager comes and sits next to employee and watches what she/he does and tries to understand problems that people are facing. shouldn't that every normal manager do?!) * everything is extremely slow and bureaucratic, it takes months for a project just to start * rigid security rules - example you cannot install even proofing tools on your PC, you have to raise a ticket and wait 2 days for installation that lasts 5 seconds * huge open-space with too many people on phone surrounded by gray walls and curtains * inconsistency of management's promises * gotta be a follower, no space for critical thinking, creativity nor thinking out of the box

3.0
Nov 8, 2017

Falling behind

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good work life balance nice people flexibility good HR process

Cons

falling behind in several aspects: - salaries are small: even if you have more experience, you and other inexperienced person might differ only in 2000 czk gross salary for the same job, or you wilh have the same salary as person working much easier job than you. - benefits are too modest -> 300czk flexipass when others are offering 1000, 70czk meal vouchers are just not enough for lunch prices nowadays; no multisport card, no company events - home office 2 times a week but not more than 4 days a month - why? All the work is done over Skype anyways, makes no difference where you are - DHL has a major flaw and that is not creating a sense of belonging for its employees. It is just like you do your work because it is why you are here but you don't feel you are contributing on a bigger scale, it feels like DHL might as well be just any other random company that gives you salary. You just don't give a **** somehow for the company itself, which is kind of sad.

Viewing 16 - 18 of 3,339 Reviews

Glassdoor has 6,440 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.