DHL reviews

3.8

73% would recommend to a friend

(3,339 total reviews)
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Dr. Tobias Meyer

83% approve of CEO

64% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,339 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Aug 12, 2015

Intelligent employees would be dissapointed

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's an environment where you can learn many things about IT processes and services, if you are motivated to investigate and smart enough to see the "bigger picture". The working environment is spacious. There are a few relax zones, it's clean and it's located near the Chodov Shopping Center.

Cons

People lacking leadership and people management skills are way too often placed in positions to lead teams. Most managers lack the very understanding of what a team is and how to increase their performance. Rigid mindset (even sexist due to being in a the male dominated industry), not accepting new ideas to increase efficiency and being afraid of changes. Across the years I've known several managers and 'leaders'' with little education and lacking critical skills for their positions being promoted due to the social network they are part of. While having limited skills, these individuals tend to adopt an authoritarian management style, creating a bad dynamic (gossiping, lack of transparency, lack of consideration for team/group members when making decision about their work, etc) within the groups they are supposed to manage (as we cannot speak of leadership or teams in these cases). Skilled and intelligent employees tend to be fed up with having less skilled people as managers and leave the group or the company all together. It's not a good environment for intelligent people, as intelligence and high efficiency cannot be spotted (or understood when explained) by those who do not have the ability to comprehend it.

2.0
Oct 1, 2018

ITS

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

*you can learn a lot and have time for yourself and personal development *company adopting lot of latest technologies (even it is quite complicated, due to lack of top talented people to implement them) *the latest OS and HW on servers *data-center is directly in Chodov office, so you can get hands-on experience *lot of skilled and smart colleagues *impossible to get fired (well, this may be in cons section for somebody)

Cons

* due to grade system doesn't matter so much, on which technical level you are (in fact 1st level team members may earn more due to overnight work/public holiday) than last level technical team members *very unclear career path (due to limited amount of high level grades per team) - you can't stay in current team in order to be promoted (get grade raise) *median strategy for salaries (therefore is super hard to attract top talent from various fields, lot of skilled/suitable candidates are refused due to high salary expectations) *rigid management (majority of senior management is in company for 12-15 years at least) *rigid hardware / software for employees (hp budget laptops with screen resolution 1366x768 running windows with GPO, where you can't even change background or run youtube video - in 2018) *lot of non-technical people (various wannabe management positions still growing) compare to amount of hard-core engineering IT staff (which remains +- same and suffer to hire anybody new) *few departments somehow disconnected from reality (especially HR living in their own small bubble)

2.0
Oct 28, 2014

Slow moving HQ, Entitled Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They attempt to be an employer of choice. Decent people for the most part.

Cons

A lot of growing pains. They have had the same ambition for years, and it's not getting done. Have spent millions of dollars on consultants, and expenses for people to fly around the world, senior management is brought on board on really good packages, but are they effective? If senior management is hired on great packages, then why do they need so many consultants? Then it's easy to blame someone else when the work doesn't get done. Many people in the HQ do not do much, and are unreceptive. They are civil servants, and it's difficult to be fired in Germany, so they are reshuffled on the same lucrative package. I believe many people stay because it's comfortable and they are decently compensated.

Viewing 19 - 21 of 3,339 Reviews

Glassdoor has 6,440 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.