DHL reviews

3.8

73% would recommend to a friend

(3,338 total reviews)
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Dr. Tobias Meyer

83% approve of CEO

64% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,338 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

3K reviews
5.0
Jan 21, 2026
Recommend
CEO approval
Business Outlook

Pros

I have been working for DHL for almost 4 years and in that time I have found that our management and colleagues are great to work with we have monthly activities to help build a friendly work place as well has charity give aways, in the time here I have seen plenty of progression to learn other duties, I recently put myself forward to be an MHE instructor and got chosen to do the course and I have recently had a interview for a full time instructor

Cons

Equipment is getting to end of its life but we are getting new equipment for march

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DHL Response
4mo
Dear colleague, Wow, what a super rating with the title: "Great place to work". You have given us top ratings in all areas, which of course makes us very happy because, as a top employer, we attach great importance to all these aspects and hope that we can offer our employees all of this. We love that you highlighted the teamwork, supportive management, and all the monthly activities and charity giveaways. Building a friendly workplace is important to us, so it’s great to know you feel that energy. Congratulations on being selected for the course, and fingers crossed for the full time instructor role. Thank you for your effort and for being part of our big DHL family. Your DHL Team
1.0
Jan 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hrs, paid sick, 25 days of holiday

Cons

Minimum wage with no annual review, annual pay rise extremely poor and not noticeable, nothing on Christmas like a Christmas dinner, Christmas hamper .... absolutely NOTHING! More and more workload throughout the year, this is not a competitive employer anymore - do not offer anything more / better then thousands of other companies, not employer of the choice anymore

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DHL Response
4mo
Dear colleague, Thank you very much for sharing your feedback with us. We regret to read that you are not satisfied with your experience working at our company. While we are pleased to know you appreciate the flexibility, paid sick time, and holiday allowance, we are truly sorry to learn that other important aspects of your experience did not meet your expectations. Your concerns about pay progression, annual reviews, workload, and recognition are significant, and it is clear from your message that these areas need more attention. At DHL, we strive to create the best possible working conditions and ensure our employees feel valued. We encourage you to reach out to your senior leader or local HR team so that your concerns can be reviewed and properly addressed. We are also disappointed to read that you feel your voice has been heard. This is something we take very seriously, and feedback like yours helps us identify areas for improvement. Thank you again for your honesty. Your feedback matters, and we hope your future experiences with us will be more positive. Best wishes, Your DHL Team
4.0
Jan 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Job security and Training opportuntites

Cons

Massive organisation so lots of competition

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DHL Response
4mo
Dear colleague, Thank you for sharing your feedback with us on Glassdoor. We’re pleased to read that you value the job security and the training opportunities we offer. Job security is very important to us, and we are committed to providing a stable and reliable working environment for all employees. Equally, we believe in offering opportunities for continuous learning and development. Our success as a business depends on the commitment, expertise, and growth of our people. We truly appreciate your feedback. We’re glad to have you on the team! Best wishes to Scunthorpe. Your DHL Team
Viewing 58 - 60 of 3,338 Reviews

Glassdoor has 6,439 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.