DHL reviews

3.8

73% would recommend to a friend

(3,338 total reviews)
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Dr. Tobias Meyer

83% approve of CEO

64% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,338 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

3K reviews
4.0
Jan 15, 2026

Job experience at DHL

Recommend
CEO approval
Business Outlook

Pros

Excellent colleagues and good team rapport

Cons

Workflow could be managed better and lots of movement and shuffling between departments

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DHL Response
4mo
Dear colleague, Thank you for your 4-star rating and for sharing your experience with us. We especially appreciate reading about your excellent colleagues and that the team rapport has been a positive part of your role. Strong teamwork makes a huge difference. We also appreciate your honest feedback about workflow management and the frequent movement between departments. That can definitely be challenging. We will pass this on to management and ensure that more attention is paid to this in the future. Wishing you continued success in your role! Warm regards, Your DHL Team
3.0
Jan 14, 2026

Good for learning

Recommend
CEO approval
Business Outlook

Pros

This is for DHL shared service center in Malaysia. Good for learning. A lot of colleagues can help you.

Cons

Workload quite a lot, feel there is no time to relax during working hours.

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DHL Response
4mo
Hello, Thank you for sharing your feedback with us. We are delighted to read that you had opportunities to learn. Your development is very important to us, and we are glad you felt supported along the way. It’s also great to know that you had such supportive colleagues. We truly believe that a positive and collaborative work environment is key to our collective success. We appreciate your feedback regarding the workload. We understand that feeling rushed during the workday can be challenging. Your suggestion for additional staffing is valuable, and we are continuously reviewing ways to better support our teams. Insights like yours help guide these improvements. Thanks again for sharing your thoughts. Best of luck with everything ahead! Your DHL Team
5.0
Jan 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Good company with great atmosphere and decent salary. Organized with good communication and training for employees.

Cons

Maybe the process for online payment should be easier, as far as I remember.

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DHL Response
4mo
Dear colleague, 5 Stars! We are very proud to receive these for our company from you as a Delivery Driver. It brings us great joy to read that you appreciate the positive atmosphere and the salary. We also appreciate your note about online payments. Feedback like this helps us identify where things can be made smoother for drivers. If you have any specific suggestions or ideas on how we can improve this, we would be grateful if you could share your ideas with your manager, supervisor, or HR department. Thank you for your valuable contributions. We look forward to continuing our collaboration for many years to come. Our best wishes to Zagreb. Your DHL Team
Viewing 61 - 63 of 3,338 Reviews

Glassdoor has 6,439 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.