DHL reviews

3.8

73% would recommend to a friend

(3,338 total reviews)
avatar

Dr. Tobias Meyer

83% approve of CEO

64% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,338 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Jan 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Excellent Positive Great Welcoming

Cons

Needs a little bit of improvement which isn't that bad for now

avatar
DHL Response
4mo
Dear colleague, Thank you for your positive review. We are pleased that you perceive us positively on so many points. There are always topics on which we can improve. Therefore, we would be very happy to get to know your ideas and suggestions. Please contact your manager or local HR department in a confidential conversation. Your feedback helps us to continuously improve. Thank you again for your hard work in Luton. We wish you continued good experiences and success! Warm greetings, Your DHL Team
3.0
Jan 8, 2026

Good dispatchers

Recommend
CEO approval
Business Outlook

Pros

Good work environment with easy routes

Cons

Touch freight deliveries, small lots

avatar
DHL Response
4mo
Hello, Thank you for sharing your experience with us. We are pleased to read that you enjoyed the work environment and found the routes easy to navigate. Our dispatch teams take pride in planning predictable runs so that drivers can focus on the road without unexpected surprises. We understand your concerns regarding touch-freight deliveries and the tightness of lot spaces. There is always room for improvement, and we will forward your feedback to the appropriate individuals. Your insights help us improve every day. We appreciate your time with us and wish you the best on your next road ahead. All the best, Your DHL Team
3.0
Jan 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice people, not a lot of pressure

Cons

Terrible communication and support. A lot of male managers

avatar
DHL Response
4mo
Hello, Thanks for sharing your experience! We are glad to read that you enjoyed working with great people and appreciated the lower-pressure environment. We are sorry about your concerns regarding communication and support. These are areas we are actively working on because we know how important they are for a positive work experience. Your feedback helps us improve. Thank you for taking the time to share it! Best wishes, Your DHL Team
Viewing 67 - 69 of 3,338 Reviews

Glassdoor has 6,439 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.