DHL reviews

3.8

73% would recommend to a friend

(3,338 total reviews)
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Dr. Tobias Meyer

83% approve of CEO

64% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,338 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Jan 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Good hours Good overtime Good team

Cons

Bad management Bad coordination between different teams

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DHL Response
5mo
Hello, Thank you for this review and for taking the time to evaluate us. We are pleased to learn that the working hours were good, that the pay was adequate, and that you were pleased with team. We are sorry that you think the management is not doing their job properly. That is a concern to us, and we will investigate this because we think it's important that they do their job well so that you can work well too. We are sorry that you have had negative experiences in our company in this regard. Thank you for your commitment and loyalty during your time with us as a warhouse operative in Harlow. Best wishes, Your DHL Team
2.0
Jan 2, 2026

Toxic management and environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice office in Prague, 3 days a week at home office, which is even good these days, although I believe that work should be completely remote

Cons

The company relies on cheap workforce rather than strong engineering competencies, therefore, is not a company where you will be respected based on your experience and skills. There are clans run here, and the most interesting projects and tasks go to "the insiders". Personally, I have experienced professional humiliation here, where my work experience and expertise are simply devalued. While I have many years of experience and capable of solving architectural-level tasks, I have being used as a "firefighter". I was given tasks that no one else wanted to do, for example, tasks that were technically impossible to complete without redesigning the entire system or junior-level tasks. However, when I tried to leave the Company, they held me by manipulating with my fear of returning to my home country. At the same time, I was constantly given promises that they had no intention of fulfilling. This led to a catastrophe in my life, as I eventually came to believe in them. Do not repeat my mistakes and do not come here to work.

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DHL Response
4mo
Dear colleague, Thank you for reaching out and leaving your impression of DHL here on Glassdoor. We are pleased you appreciated the office environment and the flexible work options. However, we are genuinely sorry to read about the challenges you faced. Your feedback regarding feeling undervalued, as well as your concerns about project allocation and communication, is very important to us. We take these issues seriously and are committed to fostering a positive work environment that encourages growth, collaboration, and open communication among all members of our organization. We strive to create a supportive and inclusive workplace where everyone feels valued and respected. We understand how challenging it can be when expectations are not met. If you are open to it, we would like to personally discuss your experiences further and explore ways to support you moving forward. Please reach out to our HR department, and they will arrange a meeting at your convenience. Best wishes to Prague. Your DHL Team
3.0
Dec 23, 2025
Recommend
CEO approval
Business Outlook

Pros

- Not physically demanding. - Decent hourly wage. - Multiple opportunities for overtime.

Cons

Not much I can think of.

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DHL Response
5mo
Hello, How nice to receive this review "Decent experience". We enjoyed reading your feedback. We are very happy that you enjoyed your time with DHL and that you spent your time with great convenience. We wish you all the best for your future professional career and personal life. Warm regards, Your DHL Team
Viewing 70 - 72 of 3,338 Reviews

Glassdoor has 6,439 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.