DHL reviews

3.8

73% would recommend to a friend

(3,340 total reviews)
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Dr. Tobias Meyer

83% approve of CEO

64% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,340 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Sep 9, 2025

Review

Recommend
CEO approval
Business Outlook

Pros

Hybrid and flexi schedule arrangement, benefits , dental, optical , lots of training and certifications opportunities , ample of parking spaces. Good employee engagement

Cons

Political among managers. Micromanage and lack of profesionalism towards juniors. They preach about respect and diversity but upper management lack that culture. Some Teams seem to promote unqualified people and this person will openly take their sweet time in office instead of performing their task. While underpaid Graduate trainees will overwork and be micromanaged. Work not related at all with the job scope and team scope. Big team but only 1 person in team will be stuck with ad hoc work with the manager’s response that it’s part of their ‘KPI’. no team work and share of tasks.

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DHL Response
9mo
Hello, Thanks a lot for taking the time to share your experience with us. We are glad you appreciated the hybrid work setup, the benefits, and the training opportunities — those are things we are proud to offer and continuously improve. We are genuinely sorry to read about the challenges you faced, especially around leadership culture, workload balance, and team support. These are critical aspects of the employee experience, and we take them very seriously. Creating a positive and supportive work environment is a top priority for us, and we regret that your experience did not reflect the culture we aim to foster. We are committed to fair treatment and equal opportunities for all our employees. We have strict policies in place to prevent favoritism and ensure fairness across the organization. Our HR department plays a key role in upholding these standards, and we encourage all team members to reach out to them whenever they encounter issues or concerns. Thank you again for your honest feedback and for being part of our journey. We wish you all the best in your career ahead. Warm regards, Your DHL Team
5.0
Sep 1, 2025

Good company

Recommend
CEO approval
Business Outlook

Pros

Great people, great engagement. Focus on employee

Cons

Focus on growth at other country

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DHL Response
9mo
Hello, Wow, more than 10 years of working at our company is certainly a valuable experience that puts you in a privileged position to give feedback to others, considering joining DHL. First and foremost, we would like to thank you for all your contributions during this time. It’s wonderful to read that you valued the people, the engagement, and our focus on employees. That kind of feedback truly means a lot. We also appreciate your note about our growth focus in other countries. Your feedback is important to us, and we assure you that your concerns will be shared with the appropriate teams. Wishing you all the best in your next chapter. Warm regards, Your DHL Team
4.0
Sep 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Good structured program. Best for freshers in the industry

Cons

Contract is Limited to 18 months

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DHL Response
9mo
Dear colleague, Thank you for your 4-star rating and for providing us with your feedback. We are glad to read that you found the trainee program well-structured and a great fit for those starting out in the industry — that’s exactly what we aim for. We understand that the 18-month contract can feel a bit limiting, and we appreciate you bringing this to our attention. We are very interested in keeping employees and offering them prospects in our company. Wishing you continued success on your journey, and thanks again for being part of the team! Best regards, Your Deutsche Post and DHL Team
Viewing 130 - 132 of 3,340 Reviews

Glassdoor has 6,442 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.