DHL reviews

3.8

73% would recommend to a friend

(3,340 total reviews)
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Dr. Tobias Meyer

83% approve of CEO

64% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,340 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Mar 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Not really much but the vacation but they never let you use it all

Cons

Terrible management workplace bias inconsistent hours

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DHL Response
1y
Dear colleague, Thank you for your input. We are sorry to hear that your experience at our site in Boone has been far from satisfactory until now. Being a reload worker is a physically demanding position and is important to our business operations. Among our ranks, there is a desire to continuously improve every part of our organization, including the routes and work distribution. It's common for professionals to feel overwhelmed at work if they face unrealistic expectations from their supervisors. Without the ability to set reasonable boundaries, establish priorities, and maintain a healthy work-life balance, it can be challenging to foster success in your role. We can't do this without your help, so we rely on our staff to come forward with constructive criticism and improvement feedback. Please contact your manager or HR colleagues to discuss these issues. Nevertheless, thank you for all your hard work and effort so far. You make a difference by connecting people and improving lives! We wish you and your loved ones all the best! Your DHL Team.
4.0
Mar 19, 2025

Good experience so far

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have been working for DHL IT Services for a few years now and I am doing well, it is a stable job, serious company, healthy work environment and most importantly, it allows enough flexibility in the home office, I go to the office about 7 or 8 times a month.

Cons

of course HR. they are one of the worst I have ever seen, I have many bad stories with them.

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DHL Response
1y
Dear colleague, Thank you for your 4-star rating. We are pleased that you perceive us positively. We understand that HR has a crucial role in creating a positive work environment, and we apologize if you feel that they do not meet your expectations. We take your concerns seriously and will work to address any issues regarding the management approach. Your feedback helps us to continuously improve. Thank you again for your hard work in Prague. We wish you continued good experiences and success! Warm greetings, Your DHL Team.
1.0
Mar 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Good for fresh graduate so that they can learn how industry works

Cons

Good luck for every circumstances

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DHL Response
1y
Dear Colleague, Thank you for taking the time to share your review with us. While the rating may not reflect our goals, we recognize that there are specific challenges in ensuring a satisfactory experience for our colleagues in certain areas. We are committed to fostering a positive and friendly work environment where all employees can thrive. This commitment applies not only to junior professionals seeking to build a solid career in a stable company, but also to individuals looking to accelerate their growth and take the next step toward their dream roles. Our learning and development platforms are rich with resources to support individual development journeys. We encourage you to reach out to your local HR team so that your experience can be considered in detail and necessary corrective actions can be implemented. We hope to earn a better rating from you soon. In the meantime, keep up the great work! Best regards to Petaling Jaya, Your DHL Team
Viewing 142 - 144 of 3,340 Reviews

Glassdoor has 6,442 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.