DHL reviews

3.8

73% would recommend to a friend

(3,340 total reviews)
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Dr. Tobias Meyer

83% approve of CEO

64% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,340 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Feb 11, 2025
Recommend
CEO approval
Business Outlook

Pros

People Modern office Location View

Cons

Poor management Unfair pay Overworked Little reward

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DHL Response
1y
Hello, Thank you for sharing your feedback regarding your experience in Customer Service at our Staines location. We’re sorry that your time with us did not meet your expectations, particularly regarding management, pay, and workload. We’re glad you appreciated your colleagues and the office environment, but we acknowledge the concerns you've raised. Your insights are crucial for us to identify areas for improvement, and we are committed to enhancing our workplace culture and ensuring that all employees feel valued and rewarded. We appreciate your honesty and hope you find success in your future endeavors. Best regards, Your DHL Team
2.0
Jan 20, 2025

Bad supervisors

Recommend
CEO approval
Business Outlook

Pros

If you get in their good side they will give you inside information

Cons

They talk crap about you and believe you are a machine.

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DHL Response
1y
Dear colleague, Thank you for your honest feedback, and we sincerely apologize for your negative experience. This is not the standard we strive for at DHL Group, and we deeply regret that you felt undervalued and mistreated. Your well-being and satisfaction are important to us. We strongly recommend reaching out to our HR team to discuss this further. They are here to support you and ensure immediate changes are made to address these issues. Your voice matters, and we are committed to creating a positive and respectful workplace for everyone. Thank you for your dedication over the past 6 years. We value you and are here to make things right. Your DHL Team
5.0
Dec 26, 2024

salary

Recommend
CEO approval
Business Outlook

Pros

salary in range ok enough

Cons

very fast paced environment work

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DHL Response
1y
Hello, Wow, what a fantastic review! We're overjoyed to read that you found the salary satisfactory during your time as an Account Executive in Subang Jaya. It's always great to know that our compensation meets the expectations of our team members. We understand that the fast-paced environment can be challenging, but it's also what keeps us dynamic and ahead in the industry. Your ability to thrive in such a setting is commendable, and we're proud to have had you as part of our team. Wishing you much luck and success in your future endeavors. Thank you for your hard work and for sharing your positive experience with us! Your DHL Team
Viewing 148 - 150 of 3,340 Reviews

Glassdoor has 6,442 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.