DHL reviews

Hello, Thank you for sharing your experience as a former HR Services Team Leader with DHL in Heredia. It’s encouraging to read that you were able to benefit from our large network and the learning opportunities that come with it. At the same time, we’re sorry about your experience with excessive workload, unclear expectations from senior management, and the lack of support you felt from the local HR team. That feeling of not operating “as one” is certainly not what we strive for. Feedback like yours is essential as we continue working on better alignment and stronger support for our teams. We appreciate your dedication and loyalty during your time working with us. We wish you all the best in whatever comes next. Warm regards, Your DHL Team

Hello, Thank you for taking the time to share such detailed feedback about your experience at our Orlando site. We’re glad to read that you valued the salary, the 4x10 shift structure, and especially the relationships with your peers. At the same time, we regret the challenges you described related to senior management behavior, HR involvement, and consistency in people practices. A respectful, professional work environment where policies are applied fairly and leaders act with accountability is fundamental to our culture, and it’s clear there are areas where continued improvement is needed. To clarify, participation in company supported charitable or donation initiatives is strictly voluntary. Employees are not expected or required to contribute, and any perception of pressure is not aligned with our policies or expectations. If these initiatives were experienced differently, we would take that feedback seriously and see it as an opportunity to reflect on how our communications and practices are perceived. While we are sorry to learn that the overall culture did not meet your expectations, we appreciate you clearly outlining your concerns. Feedback like this plays an important role in ongoing reflection and improvement. Thank you for the contributions you made during your time with DHL. We wish you all the best moving forward. Best regards, Your DHL Team