DHL reviews

3.8

73% would recommend to a friend

(3,339 total reviews)
avatar

Dr. Tobias Meyer

83% approve of CEO

64% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,339 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary, peers and 4 ten hour shifts

Cons

Human Resources and Upper Management

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DHL Response
1mo
Hello, Thank you for taking the time to share such detailed feedback about your experience at our Orlando site. We’re glad to read that you valued the salary, the 4x10 shift structure, and especially the relationships with your peers. At the same time, we regret the challenges you described related to senior management behavior, HR involvement, and consistency in people practices. A respectful, professional work environment where policies are applied fairly and leaders act with accountability is fundamental to our culture, and it’s clear there are areas where continued improvement is needed. To clarify, participation in company supported charitable or donation initiatives is strictly voluntary. Employees are not expected or required to contribute, and any perception of pressure is not aligned with our policies or expectations. If these initiatives were experienced differently, we would take that feedback seriously and see it as an opportunity to reflect on how our communications and practices are perceived. While we are sorry to learn that the overall culture did not meet your expectations, we appreciate you clearly outlining your concerns. Feedback like this plays an important role in ongoing reflection and improvement. Thank you for the contributions you made during your time with DHL. We wish you all the best moving forward. Best regards, Your DHL Team
4.0
Apr 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Stable place to work, nice people, good work-life balance

Cons

Little betefits compared to other companiei Old-style mindset

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DHL Response
1mo
Dear colleague, Thank you for your review. We’re happy to read that you see DHL as a stable place to work and that you enjoy working with great colleagues while maintaining a healthy work life balance. We also appreciate your honest feedback about the benefits and mindset. We’re continuously reviewing our benefits offering and working on evolving how we work, while still keeping the stability that many employees value. Thank you for your effort and for being part of our big DHL family. Kind regards, Your DHL Team
5.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

environment okay, good relation with all

Cons

bonus low, hard to manage all dept

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DHL Response
1mo
Dear colleague, Thank you very much for your 5-star rating. We’re pleased to read that you experience the work environment as positive and that you’ve built strong relationships with your colleagues. This is essential to creating a safe and supportive culture. At the same time, we’re sorry that the bonus level does not meet your expectations. We would welcome any suggestions you may have for improvement. Please feel free to contact your manager or the HR department to share your experience and ideas. We also understand your concern about the challenges of managing responsibilities across different departments. We appreciate you sharing this perspective, as it helps us better identify opportunities to improve collaboration and support across teams. Thank you for being open and for your continued contribution. All the best ahead! Your DHL Team
Viewing 19 - 21 of 3,339 Reviews

Glassdoor has 6,440 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.