DHL reviews

3.8

73% would recommend to a friend

(3,339 total reviews)
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Dr. Tobias Meyer

83% approve of CEO

64% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,339 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

3K reviews
5.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive salary, management, rather promote within the company without outsourcing

Cons

Benefits, no phones, no smoking, no paid holidays (unless you use youre own PTO

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DHL Response
1mo
Hello, Thank you for taking the time to share your experience and for rating us so positively. We’re pleased to read that you found the salary competitive and appreciated the management approach. We also value your advice that internal promotion should be encouraged within the company rather than outsourcing. Developing and promoting talent from within is an important part of how we aim to grow as an organization. At the same time, we appreciate your honest feedback regarding benefits, paid holidays, and workplace policies. We’re always looking for ways to enhance our benefits and working conditions, and feedback like yours helps support ongoing discussions around employee benefits and working conditions. Thank you for the time you spent with us, and we wish you all the best in your future career. Best regards Your DHL Team
4.0
Apr 8, 2026

DHL ITS review

Recommend
CEO approval
Business Outlook

Pros

Employee centric Great place to work Better place to work with peers across globe Respect and trust from day 1

Cons

Advanced tech stacks to be used in some of the projects. Project scope to be defined appropriately. Support from management to be improved

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DHL Response
1mo
Dear colleague, Thank you for your feedback and for the high ratings! We aim to be a Great Place to Work and to be an Employer of Choice, and it seems we've reached this goal with you. In a few areas, you have signaled that you see further potential for optimization. Since we do everything we can to get a little better every day, we will do everything we can to achieve 100% in that too. Wishing you continued success. Thank you for being part of DHL. Best regards, Your DHL Team
4.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

*Job stability compared to many other IT organizations *Good work-life balance and employee-friendly policies

Cons

*Growth and promotion can be slow in some cases *Work can become repetitive in support roles *Limited exposure to new technologies in certain projects *Dependency on project requirements for learning opportunities *Sometimes high pressure during production issues or incidents

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DHL Response
1mo
Dear colleague, Thank you for sharing such a thoughtful review of your time as a DevOps Analyst in Chennai. We’re glad to read that you’ve experienced DHL as a stable workplace with a healthy work life balance. We appreciate your honest feedback regarding growth and promotion timelines. At DHL Group, we invest in our employees through role-specific training, certifications, and talent programs designed to support long-term career development. We encourage you to have ongoing conversations with your manager to explore available development opportunities. Your growth is important to us. We also understand your concerns about the repetitive nature of some support roles. While certain operational responsibilities are designed to be routine, we are continuously seeking ways to make the work more engaging and balanced. Moreover, we are committed to optimizing our technologies and internal processes. If you are willing to share more details about your experiences or suggestions for improvement, we would greatly appreciate your feedback. Please feel free to reach out to your manager or HR team. Thank you for being part of our journey. We wish you continued growth and success in the future. Your DHL Team
Viewing 22 - 24 of 3,339 Reviews

Glassdoor has 6,440 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.