DHL reviews

3.8

72% would recommend to a friend

(3,340 total reviews)
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Dr. Tobias Meyer

83% approve of CEO

63% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,340 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Apr 19, 2023

Toxic - stay away!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

SOME people are nice and welcoming

Cons

Toxic management Only people who are liked are promoted Incompetent management with no people management skills

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DHL Response
3y
Hello, We are sorry to hear that you felt this way in your experience. DHL is a people-centric company, both in regards to our customers and our employees. Therefore, we are always aiming to keep a very high standard of conducting business and our day-to-day activities. This also means that we value merit and performance rather than anything else. Additionally and as a consequence, favoritism and nepotism have no space within our company. In cases like the one you have described, we try to encourage our employees to reach out and have an open discussion with their local HR department and Compliance Office, since our colleagues there are best suited to deal with these problems. We wish you all the best in your future endeavors, Your DHL Team
1.0
Apr 17, 2023
Recommend
CEO approval
Business Outlook

Pros

They provide gas and food per diem

Cons

Don’t pay enough and long hours

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DHL Response
3y
Hello, We appreciate your feedback. As a Truck Driver you have been one of the most prominent face of our company, and hence your worries/suggestions for improvement are of great value to us. We know that the job of a driver is definitely not an easy one - especially during peak season. At the same time, our aim is to continuously improve in every aspect of the business, but sometimes that means that some branches need to catch up first. Thank you for bringing this to our attention. We wish you all the best in your career, Your DHL Team
2.0
Apr 11, 2023
Recommend
CEO approval
Business Outlook

Pros

This job paid decent but it could have paid more. But you get paid every week.

Cons

You are on your feet 8 hours and you are made to wear cheap shoes by the company that hurt your feet.

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DHL Response
3y
Dear colleague, Thanks for taking the time to share your feedback. We're glad to hear that you find the pay decent and appreciate the weekly pay schedule. We're sorry to hear that you've had issues with the footwear provided and will look into ways to improve that for our staff. We're always striving to improve our management and ensure that our employees are engaged and supported in their roles. Thanks for your suggestions and we hope to continue to provide you with a positive work experience. Thanks for being part of our team! Warm greetings to Union City! Your DHL Team
Viewing 217 - 219 of 3,340 Reviews

Glassdoor has 6,444 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.