DHL reviews

3.8

72% would recommend to a friend

(3,340 total reviews)
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Dr. Tobias Meyer

83% approve of CEO

63% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,340 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Apr 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Lots of diversity within the site

Cons

No work life balance at all

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DHL Response
3y
Hello, Thank you for taking the time to evaluate your time in our company. Firstly, we are sorry to hear that you felt there was a lack of work-life balance during your time here. We always strive to provide our employees with a good work-life balance. We are sorry that we have not been able to achieve this in your case. We would be happy to improve this in the future and we are taking steps to alleviate the burden on our employees. We are glad that you found our company to be diverse. For us as a global company, the diversity of our employees is a particular strength. Our organization brings together people from a variety of cultures and backgrounds – with diverse skills, experiences, and perspectives. We wish you all the best. Your DHL Team
3.0
Mar 17, 2023

High turnover

Recommend
CEO approval
Business Outlook

Pros

benefits / some of the hours are good

Cons

Most places are contract / only get to move up if you're right out of college, Experience doesn't matter

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DHL Response
3y
Hello, Thanks for taking the time to leave a review. We're sorry to hear that you didn't have the best experience working with us. However, we're glad to hear that you found our benefits package and some of our hours to be positive aspects. In terms of opportunities for advancement, we strive to provide equal opportunities for all of our employees, regardless of their level of experience. We appreciate your feedback and will consider it as we continue to make improvements. Thank you for your time with us! Thank you for your time and we wish you all the best in your future endeavors. Your DHL Team
2.0
Mar 13, 2023

Terrible Leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good place to start Green and establish connections, before moving on...

Cons

Structured Management Training needed for all top Leaders. Culture of old Leaders that all work in a click type environment. Hostile Leadership environment.

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DHL Response
3y
Dear colleague, Thank you for sharing your feedback about your experience working with us. We are sorry to hear that you did not have a positive experience, and we take your concerns seriously. We are committed to providing a positive and supportive work environment for all of our employees, and we acknowledge that there may be areas for improvement. We appreciate your feedback regarding the need for structured management training for our top leaders, and we will consider this as we continue to develop our leadership development programs. We are concerned to hear that you experienced a hostile leadership environment and that you felt that there was a culture of old leaders working in a click-type environment. This is not the type of culture we want to foster, and we will take steps to ensure that all employees feel supported and valued within the company. Once again, we apologize for any negative experiences you may have had while working with us. We are committed to continuous improvement, and we appreciate your feedback. Best wishes to you and your family! Your DHL Team
Viewing 220 - 222 of 3,340 Reviews

Glassdoor has 6,444 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.