-Would often see unprofessional/rude comments in slack from managers and senior leadership. Even the smallest errors would be put on blast and multiple ppl called out and publicly shamed. -Didn’t matter how much you already had on your plate, everything was considered an emergency and you would be expected to drop everything to correct something that could be done later. Or multiple ppl would be tagged and distracted from tasks, to fix something one person could easily handle. -No warning or insight given on drastic job changes. We were lucky to get slack post. Often had to find out about changes after making mistake and then being told we did something wrong. -Lack of training or any kind of support for development. As mentioned, job would change with little to no warning, the most you would get is slack post the day of and be expected to perform with 100% accuracy. This was an unrealistic expectation and it was common to make many errors in a day. Over time this led to a lot of frustration with the position and constantly feeling like a failure. -Weekly one on ones with manager were useless and waste of time. They would ask me how I was doing, and call would be done in 30 seconds. There were never discussions about growth or goals and if I ever brought up an issue the response was always along the lines of “try asking someone else” -If you ever brought up an issue on a team call or questioned any announcement from management, you would be outcast. They would constantly ask for feedback but if you were honest you were labelled as a “bad employee” or someone who couldn’t handle “Deel speed” -Performance was purely based off metrics, it didn’t matter if you had an unrealistic workload you had to keep response times within SLA’s. They don’t care if you work 12 hours a day as long as your metrics look good. If you brought up how much you had to do and how it was an unrealistic expectation they would accuse you of not managing your time properly. -Unlimited PTO was not a perk. Work would pile up while you were gone. Felt guilty leaving co-workers because the workload was unreasonable when you were fully staffed, you knew leaving would be putting a crazy amount of pressure on other people. -The focus was always on adding new features to the product and client/employee relations would be left to the wayside. Growth is important but so is stability. Often features would be left behind by the product team and we would be left dealing with 100’s of complaints because something didn’t work or was broken and they refused to fix it because they needed to spend all their time working on the next new feature. It was incredibly frustrating and embarrassing to have to apologize multiple times a day for our product not working the way we had promised. We would constantly follow up to try and have issues resolved and it seemed like endless loop and was rare to ever actually find solution. -Most days struggled with anxiety attacks from the lack of stability and pressure to respond to everything instantly. You develop PTSD from slack and you never know when your going to get put on blast for something or get harassed for answers on a minor error or slip up. Also, the workload was never consistent and you would just have to pray that you would have a reasonable amount of tasks in a day, and that you wouldn’t be bombarded with side projects.
