Deel reviews

4.4

87% would recommend to a friend

(1,972 total reviews)
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Alex Bouaziz

92% approve of CEO

84% positive business outlook

Deel has an employee rating of 4.4 out of 5 stars, based on 1,972 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Deel employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

2K reviews
5.0
Mar 3, 2022
Recommend
CEO approval
Business Outlook

Pros

Being fortunate to have worked for some of the biggest logos like Facebook or Uber, I can tell that the growth, culture and people working at Deel are on par with these logos. People/Culture: you get to work with some of the best tech talent out there; a quick LinkedIn research tells you that Deel hires people with experience and who know what they are doing; on top of that, despite being a fully remote company, the engagement between different departments and teams is amazing, with a true #oneteam mindset! Speed: one day someone will probably trademark "Deel Speed" and make a case study out of it; the speed to which Deel operates is insane - new products, new processes, reacting to world events, all of this while facing unprecedented hyper growth in the industry and without jeopardising the customer experience; Trust: being a customer support agent, a recruiter, a sales person, a Director of something or a VP of something, everyone trusts you, period; the level of empowerment and trust that everyone in the company has is inspiring and makes Deel employees owners of the company Trustpilot reviews and the best support team in the planet: I'm biased because I was part of the team doing Support, but this is one of the best teams I have ever managed! The talent, passion and willingness to leave no issue unsolved and making sure people get paid on time is one of the core mottos of the support team and the reviews/customer feedback back that up; Mission: you get to work for a company that is empowering opportunities to people all over the world; more than providing customers with ways of hiring globally and compliant, Deel is indirectly (or directly) creating job opportunities in countries/regions where there is a scarcity of job offering; being able to work on a product that changes lives is powerful and one of the things I most enjoyed about this job! Customer Obsession: I could give a lot of different examples that show how customers (and their contractors/EOR employees) are at the heart of how Deel operates and builds products/processes, but instead I'll ask you a question; how many companies do you know that have their CEO and COO talking to customers, hearing their feedback and fixing their problems? Exactly!

Cons

One of the nicest things about Deel is the transparency - and that starts at the moment people have the first interaction with the company at the recruiting stage. Throughout the interview process, there is a lot of emphasis on the values and the current state of affairs - fast growth company, intense and operating at a speed that many have never experienced before. That said, Deel is not for everyone and that is OK - I'd love to be a football player but unfortunately I'm really bad at it, so I just need to deal with it and not criticise the sport itself when I'm not a fit, period. So all in all, if you're up for a ride of your life, this is for you! If you want something stable with minimum change and at snail speed, then Deel is not for you.

2.0
Feb 24, 2022

Hypergrowth is all that matters

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Deel is nowhere near as good as the reviews here would make you believe. Notice how none of the good ones have much detail. My impression after over a year and lots of asking around other employees / contractors about their thoughts / situation is that they're short 5-star reviews with little thought behind, coming from people without business experience (they may have some work experience, but not business). - Fully remote, flexible time off, people are friendly, and if you ever dealt with painstaking, awful company systems, you'll be happy to know Deel's systems are about as good as it gets. Well-thought-out and they stay out of the way. - If you rate things 5 stars when there's "nothing to complain about," then Deel will likely be enjoyable for you. They go to great lengths to say pretty words to make people feel cared for and like everything they do is right. Taking everything they say at face value and without second thoughts makes you *feel* good about the company and the job. - Having an "I don't care" attitude, will let you have a pretty comfy job (though at the expense of growth inside the company), which is why I'm still staying with them. You will need to perform well without effort to make this work, though. If you're not used to being a top performer with ease or have trouble saying no to people, this point is invalid. - The company culture is love it or hate it. Teams are constantly hyping and congratulating themselves for doing their job. It's like kindergarten in that "Yay! We're the best! You can do it!" type of attitude. People are just "nice." It can come off as an echo chamber and dishonest, so it's up to you if this is a pro or not.

Cons

Hypergrowth is all that matters to Deel right now. Everything else is an afterthought. This affects the company negatively in a number of ways. Most people will ignore this just because they won't get fired over it, so it doesn't matter in their heads: - Little respect for personal time. They'll call you on a free day if they miscalculated the workload that day. This was a bigger issue before, when we would have 300 cases waiting days to get an answer. After mass hires, we now have days when I can watch movies in between cases because of low volume. Expect lay-offs in the future. - Procedures are a mess, and there are changes nearly every day. Sometimes big ones that take half an hour to go through, and with little to no documentation. This means you're often unsure what to do, when you ask nobody is sure either, and if you make a mistake you get punished for it. - Everyone frequently tries to get around our bad procedures and when management notices, the answer is to turn the behavior into a punishable failure rather than improve the flow. - Our product has a constant stream of bugs, recurring issues with the service that have been there since before I joined, and products / services that are released half-finished or with a lot of limitations, resulting in pissed clients and no way to help them. - "Branding" is not about showing our strengths, but rather pretending it's all perfect and there's nothing wrong. People are punished for even SUGGESTING to a client that there might be something wrong with a part of the product. Honesty is discouraged if you want to help customers. - We keep bringing up compliance as a focus, but the legal team is severely inconsistent in their answers. Also, if you give us a 1-star review in TrustPilot we'll bend the rules and throw you a bone, so you change it to a 5. - Deel localizes payments, which means you'll be paid less for doing the same or a better job if you're in what they consider to be a low-cost country, and will never see a high enough salary if you're based in a higher-cost region because the cheaper hires bring the rates down. - Growth inside the company is an illusion. Us cheaper hires get promoted to save money, so everyone feels like growth is possible, but from a career standpoint you could be getting more money for the same work elsewhere. - As an aside, make sure you negotiate your salary. Most people don't, and many are getting less after a promotion than I was getting before being promoted, even through we're from the same region. - Finally, the hyper growth means investors keep demanding more, unreasonable things, so the job gets harder as time goes on, but your pay stays the same because a higher valuation doesn't mean more wealth for employees. Add the recent mass hires and you bet they'll make the job more strict as they eventually need to scale down.

5.0
Feb 22, 2022

The most challenging and fun job

Recommend
CEO approval
Business Outlook

Pros

-The team is amazing! Smart and diverse. None of the white tech bro stuff -Truly flexible work set-up makes you feel like you control your life not your job -Great product market fit means when you give it your 100% market gives back 150% -Very diverse and everybody shows up as their true self -Tons of opportunity to grow -The CEO truly sees everyone as his team members. Not top down. -Respect for expertise, no micromanaging

Cons

-Few in person opportunities to hang out with coworkers -High pressure (not a con depending on personality)

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