- The pay is not the greatest. What you come in with, you will be at for a while. You basically have to promote in order to get a raise.
- The promotions seem to be more political or based on favoritism, rather than merit and hard work.
- Because of this, management is not typically as knowledgeable as they could be, and a lot of the job is up to the associates to figure it out.
- Training is nonexistent for most roles. It's a sink or swim culture.
- They have done some upgrades to the systems, but they are still slow.
- They changed the hybrid schedule to a required 3 days a week, with barely 90 days' notice, to start in the summer when school is out. This is a huge inconvenience for employees, especially those that need to figure out childcare.
- Morale is definitely low amongst a lot of associates. It has become very production and metrics driven, and some people have been laid off. I have heard multiple stories of employees being called out on team calls for not meeting metrics that are sometimes unreasonable. Your work-life balance is sometimes compromised in order to hit the numbers.