Discover Customer Service Rrepresentative reviews

3.3

32% would recommend to a friend

(204 total reviews)
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Michael Shepherd

31% approve of CEO

28% positive business outlook

Customer Service Rrepresentative employees have rated Discover with 3.3 out of 5 stars, based on 204 company reviews on Glassdoor. This indicates that most Customer Service Rrepresentative professionals have a good working experience there. Discover is rated in line with the average (within 1 standard deviation) by Customer Service Rrepresentative professionals compared to other employers within the Finanzen industry (3.7 stars).

Reviews by job title

204 reviews
5.0
Nov 18, 2014
Recommend
CEO approval
Business Outlook

Pros

Great benefits (probably one of the best company's out there to offer such) and great co-workers. I was surprised by home fast you could move up. I feel like everyone is constantly moving to different departments to grow. This place is really laid back and the PTO is excellent. We also had an on-site gym, nurse, and café.

Cons

Being graded every week on your phone performance.

1.0
Aug 12, 2014
Recommend
CEO approval
Business Outlook

Pros

great pay, good career starting point, good benefits, large cafeteria.

Cons

Hard sales pushes, management finds ways to not pay your earned incentive. Supervisors look for any little thing to write you up for. I also had an issue with one of the supervisors talking trash about me and other employees.

Viewing 196 - 198 of 204 Reviews

Glassdoor has 5,581 Discover reviews submitted anonymously by Discover employees. Read employee reviews and ratings on Glassdoor to decide if Discover is right for you.